Technology Analyst

About This Opportunity

We are representing a confidential charity organization in their search for a Technology Analyst. Our talent team at Get A Job.ai is working with a values-driven organization that supports individuals through community services across the United Kingdom.

This is a remote position with occasional travel to regional locations. You'll join a Technology Projects and Innovation team, working across the organization to transform business challenges into clear technology requirements that drive meaningful improvements to service delivery.

Responsibilities

• Engage with stakeholders across the organization to capture and document current processes supporting existing projects and new support requests
• Analyze business issues and challenges, capturing requirements to support new IT workstreams
• Document processes through process mapping, identifying opportunities to improve efficiency and quality
• Refine, report, and confirm processes and issues with all relevant stakeholders
• Facilitate effective communication between team members and stakeholders in a timely and clear manner
• Conduct meetings and presentations to share findings and recommendations
• Manage project expectations with team members and stakeholders on an ongoing basis
• Assess current procedures and make evidence-based recommendations for improvement
• Conduct solution reviews and create comprehensive recommendations reports

What We're Looking For

• Excellent communication and stakeholder management skills
• Strong ability to empathize with service users and demonstrate patience and support
• Strong IT knowledge including excellent proficiency in Microsoft applications
• Proven experience managing stakeholder relationships and presenting technical information in a non-technical manner
• Demonstrated analytical and problem-solving abilities with experience recommending solutions to business challenges
• Highly organized with experience in administrative roles
• Knowledge of project management principles
• Experience writing and presenting reports
• Excellent time management skills
• Strong capabilities in data analysis, data reporting, flowcharts, and project timelines

Location: Remote (United Kingdom) with travel to regional hubs as needed
Hours: Full-time, 37.5 hours per week
Contract: Permanent

Important: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK at the time of application. The organization cannot support new visa applications or extensions for time-limited visas.

How We Work with You

Candidates apply directly through Get A Job.ai. Our recruiting team will conduct an initial screening to understand your background and ensure alignment with the role requirements. We will then submit qualified candidates to our client for consideration. Please do not contact the client organization directly—all communication should go through Get A Job.ai to ensure a professional and organized process.

Pay

Salary range: £45,584 - £47,851 per annum (pro rata for part-time arrangements). The client organization offers 25 days annual leave plus bank holidays (increasing to 30 days over five years), contributory pension scheme, weekly wellness hour, employee assistance programme, and professional development opportunities.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.