Sr IT Engineer VDI

About This Opportunity

Our talent team is representing a confidential healthcare organization seeking a Sr IT Engineer specializing in Virtual Desktop Infrastructure (VDI). This is a strategic role where you'll own the design, deployment, and ongoing health of enterprise virtual desktop and application publishing environments. You'll work at the intersection of infrastructure, security, and end-user experience to deliver reliable remote workspace solutions.

Responsibilities

• Administer and maintain the VDI environment built on Omnissa Horizon (formerly VMware Horizon), including pools, golden images, and connection brokers
• Manage application publishing and delivery, ensuring apps are packaged, published, and performing reliably across the user base
• Design and maintain the underlying VMware infrastructure (vSphere/ESXi, vCenter) supporting the VDI environment
• Build and maintain golden images, master templates, and instant/linked clone pools
• Monitor VDI performance and capacity, troubleshooting latency, login, and session issues
• Manage profile and user data persistence solutions (e.g., App Volumes, Dynamic Environment Manager)
• Patch and update golden images and published app packages on a regular cadence
• Partner with Security to enforce access policies, MFA, and endpoint compliance for VDI sessions
• Work with internal customers and third-party vendors to coordinate support escalation, change management, release management, and capacity planning
• Assist in developing technology strategy and roadmap for VDI infrastructure, including design documentation and implementation of new standards
• Document environment architecture, runbooks, and troubleshooting procedures
• Evaluate and recommend improvements to the VDI stack as user needs and scale grow
• Oversee supplier reporting metrics, dashboards, and status reporting to meet quality and performance expectations

What We're Looking For

Required:

• Bachelor's degree in Business Administration, Computer/Management Information Systems, Computer Science, Engineering, Mathematics, or related field
• 8+ years of technical engineering experience
• Deep expertise with Omnissa Horizon (VMware Horizon) VDI environments
• Strong background in VMware infrastructure (vSphere, ESXi, vCenter)
• Experience with application publishing, golden image management, and clone pool technologies
• Proven ability to troubleshoot performance, capacity, and session issues in virtual desktop environments
• Knowledge of profile and user data persistence solutions such as App Volumes and Dynamic Environment Manager
• Strong understanding of access policies, MFA, and endpoint compliance in VDI contexts

Desired:

• Design thinking approach with curiosity and creativity
• Ability to operate effectively at both tactical and operational levels
• Strong communication and collaboration skills across technical and non-technical audiences
• Experience working in highly matrixed, complex organizational environments
• Proven record of driving people, process, and technology changes
• Self-motivated with ability to manage ambiguity and drive resources toward deadlines
• Experience leading large, complex projects across multiple functional departments
• Healthcare organization experience beneficial
• Knowledge of regulatory and contractual compliance beneficial

How We Work With You

When you apply through Get A Job.ai, a recruiter from our team will review your profile and conduct an initial screening. If there's a strong match, we'll submit your candidacy to our client for consideration. Please do not contact the client directly—we manage all communication and advocacy on your behalf throughout the process.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Employment Opportunity: Get A Job.ai is committed to creating a diverse and inclusive environment. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.