Senior Home Lending Advisor – Wilkesbarre PA – 25 Public Square Branch

JPMorgan Chase is hiring a Senior Home Lending Advisor to join our Wilkesbarre branch, located at 25 Public Square in Parsons, Luzerne County, Pennsylvania. In this full-time position, you'll serve as the primary point of contact for customers throughout their home financing journey, combining deep mortgage expertise with relationship-building excellence.

About the Role

As a Senior Home Lending Advisor with Chase Home Lending, you'll guide customers through the entire mortgage process while leveraging your comprehensive knowledge of residential lending solutions. Your expertise will help clients understand their financing options and achieve their homeownership goals with confidence.

What You'll Do

• Serve as the chief advisor for customers from initial consultation through loan closing
• Educate clients on home lending products, rates, and loan programs to support informed decisions
• Build and maintain strong customer relationships that drive loyalty and referrals
• Collaborate with the Chase Home Lending team to deliver specialized expertise and comprehensive support
• Ensure all lending transactions comply with regulatory requirements and industry standards
• Manage customer accounts and documentation with accuracy and professionalism

What We're Looking For

• Demonstrated expertise in home lending products, mortgage programs, and market conditions
• Exceptional customer service skills with ability to explain complex financial concepts clearly
• Proven track record of building and sustaining meaningful customer relationships
• Knowledge of mortgage industry regulations and compliance requirements
• Ability to thrive in a fast-paced, collaborative team environment
• Professional approach and commitment to delivering outstanding customer experience

About JPMorgan Chase

JPMorgan Chase is a leading American financial institution serving millions of customers through banking, investing, and lending. Our Chase Home Lending division specializes in helping families achieve homeownership through personalized service and competitive mortgage solutions across Pennsylvania and beyond.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.