Senior Digital Content Consultant

About This Opportunity

We are representing a confidential digital marketing agency in their search for a Senior Digital Content Consultant to join their team on a 6-month fixed-term contract basis. This is a hybrid role based in London, offering the opportunity to work with ambitious brands pursuing personalisation at scale.

Our client operates at the intersection of technology and marketing, helping organizations optimize their content supply chains. With the emergence of generative AI, they need a strategic consultant who can assess, optimize, and manage content supply processes to deliver outstanding consumer experiences.

Responsibilities

• Lead business discovery workstreams and align with customers on relevant business goals and critical metrics
• Map the complete content lifecycle from creation to distribution, including all stages and touchpoints
• Assess content supply processes to identify inefficiencies and bottlenecks
• Define the role of Generative AI and automation capabilities to reduce cost and time in content creation, production, and delivery
• Perform complex process re-design to align content supply processes with customer strategy and drive improvements in productivity, cycle time, quality, and satisfaction
• Define workflows outlining task sequences, responsibilities, dependencies, and approvals required to move content through stages
• Guide customers in training AI models to ensure consistent and aligned brand representation across channels
• Help customers assess brand guidelines and define AI integration objectives, develop AI-specific guidelines, and implement monitoring processes
• Design effective content approval processes to ensure published content aligns with customer policies and expectations
• Develop implementation strategies and roadmaps in partnership with Technical Architects for Adobe solutions including Experience Manager, Workfront, Creative Cloud, Express, and Frame.io
• Research and define relevant content performance and process benchmarks
• Design and implement reporting mechanisms to monitor progress against KPIs
• Analyze performance and surface insights to inform continued optimization and validate business outcomes
• Perform organizational analysis to assess adoption barriers and develop mitigation strategies
• Lead customers through change management required to adopt optimized content tools and processes
• Enable customer teams on required capabilities, functionality, and features across Adobe technologies with specialist focus on Experience Manager and Workfront
• Support enablement of customer teams across roles, responsibilities, and processes that facilitate optimized content supply chains
• Continually grow your footprint and role within client engagements and relationships

What We're Looking For

• 5+ years of content supply optimization experience as a Product Owner, Product Manager, or Lead Business Consultant
• Ability to translate business requirements into technical solutions and understanding of how to leverage content solutions to meet business needs
• Deep understanding of Content Management platforms and technologies (AEM and Workfront preferred) from a business perspective and standard implementation methodologies
• AEM and Workfront Certified Business Practitioner certification strongly preferred
• Complex process re-design expertise coupled with change management experience
• Experience with AI and automation with strong understanding of how AI, machine learning, and generative AI can revolutionize content supply chains
• Experience with AI model training and development of processes to secure adherence to brand standards
• Understanding or experience using productized APIs, SaaS, SOA, Cloud Services, and Content Management Systems
• Extensive Agile experience with product backlog management
• Customer-centric approach with outcome mentality and strong ability to plan for and realize business value
• Demonstrated experience working with business users, senior stakeholders, software engineers, application architects, and digital marketing agencies
• Clear written and verbal communication skills for presenting outcomes, sharing information, and leading meetings

How We Work With You

Candidates apply directly through Get A Job.ai, where our talent team will review your application. Qualified candidates will be screened by one of our recruiters who will discuss your background, the role requirements, and answer your questions. We will then submit strong matches to our client for their consideration. Please do not contact the client directly, as all communication should flow through Get A Job.ai to ensure a smooth process for everyone involved.

Pay

Compensation details will be discussed with qualified candidates during the screening process.

Equal Opportunity

Get A Job.ai is committed to creating an inclusive recruitment process. We encourage applications from candidates of all backgrounds and experiences. If you need any reasonable adjustments during the application or interview process, please let us know.