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Quality Control/Customer Care Technician – Shreveport/Bossier City, LA

  • Company: DSLD Homes
  • Location: Shreveport, Caddo Parish

DSLD Homes at a glance

dsldhomes.com

DSLD Homes is hiring a detail-driven Quality Control/Customer Care Technician in Shreveport/Bossier City, LA to safeguard the craftsmanship of every home we build. If you take pride in catching problems before a homeowner ever sees them, this full-time role is for you.

About the Role

As a Quality Control/Customer Care Technician with DSLD Homes, you will serve as the company's "internal customer," reviewing each property before homeowner orientation to confirm it meets our standards. Based in Shreveport, Caddo Parish, this is a full-time, on-site position with a consistent schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m.

Key Responsibilities

  • Carry out thorough internal quality control inspections across the Shreveport/Bossier City area to verify each home meets DSLD Homes' quality benchmarks.
  • Evaluate mechanical, electrical, structural, and finish trade work for compliance and craftsmanship.
  • Act as an "internal customer," assessing each home before the homeowner orientation takes place.
  • Identify deficiencies and coordinate corrective work so issues are resolved prior to handoff.
  • Support a positive customer care experience by ensuring homes are completed correctly the first time.

Qualifications

  • Strong working knowledge of residential construction trades, including mechanical, electrical, structural, and finish work.
  • Sharp eye for detail and the ability to spot quality and workmanship issues.
  • Dependable and able to maintain a consistent Monday–Friday, 8:00 a.m.–5:00 p.m. schedule.
  • Solid communication and organizational skills to document findings and follow through on corrections.
  • Comfortable working on-site at locations throughout Shreveport/Bossier City, LA.

About DSLD Homes

DSLD Homes is a residential homebuilder committed to delivering quality construction and an exceptional customer care experience. Our team in Shreveport, Caddo Parish takes ownership of every detail so homeowners move into a home built to last.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

To apply for this job please visit www.adzuna.com.

Working in Shreveport, Caddo Parish

Weather right now in Shreveport, Caddo Parish: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind:

Louisiana is a state in the Deep South and South Central regions of the United States. It is bordered by Texas to the west, Arkansas to the north, and Mississippi to the east. Of the 50 U.S. states, it ranks 31st in area and 25th in population, with roughly 4.6 million residents. Reflecting its French heritage, Louisiana is the only U.S. state with political subdivisions termed parishes, which are

Recent seismic activity: 1 earthquake (M4.5+) within 200km in the last 6 months — largest M4.9 near 2026 Red River Parish, Louisiana Earthquake. via USGS

Nearby history: Old Commercial National Bank Building, listed 1982 (123m away) — via National Register of Historic Places

Typical climate: average high 76°F / low 55°F year-round (summers around 92°F, winters around 38°F) — via NOAA 1991-2020 Normals

  • Elevation 76m (249 ft)

Source: Wikipedia (state)

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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Quality Control/Customer Care Technician –… DSLD Homes
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