Patient Service Associate (Woodlands South and MacPherson)

Patient Service Associate (Woodlands South and MacPherson) - RMA CONTRACTS PTE. LTD. - Singapore (nationwide) (nationwide)

What This Role Involves

The Patient Service Associate role at RMA Contracts Pte Ltd involves handling customer inquiries through various channels such as phone, email, live chat, and messaging platforms. You will provide accurate information and support for general patient-related queries, follow up on customer feedback professionally, and liaise with internal departments to resolve service requests effectively.

Core Duties

• Handle customer inquiries via phone, email, live chat, and messaging platforms
• Provide accurate information and support for general patient-related queries
• Follow up on customer feedback professionally
• Liaise with internal departments to resolve service requests effectively
• Ensure accurate data entry into CRM systems and maintain proper records

Requirements

• Strong communication skills, both verbal and written
• Ability to handle multiple tasks efficiently in a fast-paced environment
• Familiarity with CRM systems and data entry processes
• Patient and professional demeanor when dealing with customers
• Experience in customer service or related field is preferred but not mandatory

Working at RMA CONTRACTS PTE. LTD.

RMA Contracts Pte Ltd offers a dynamic work environment where you can contribute to the growth and success of our organization. As a full-time, on-site employee, you will be part of a team dedicated to providing exceptional customer service to patients in the Woodlands South and MacPherson areas.

Next Steps

To apply for this position, complete your application directly on this page. If you encounter any issues or are redirected, please finish submitting your application through our employer's application platform. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.