Patient Access Specialist | Rapid Valley Clinic

Monumenthealth is hiring a full-time Patient Access Specialist | Rapid Valley Clinic in Rapid City, SD USA. Step into this essential on-site role at the Rapid Valley Clinic where you will create positive first impressions and streamline patient entry processes every day.

Position Summary

As the Patient Access Specialist | Rapid Valley Clinic with Monumenthealth in Rapid City, SD USA, you will serve as the primary point of contact for individuals arriving for appointments or seeking assistance. This full-time position keeps front-line operations running smoothly by managing registration, verification, and related access tasks. The role suits someone who thrives in a structured clinic environment and takes pride in accuracy, courtesy, and reliable support for both patients and the broader team. Your daily efforts help ensure a seamless transition from arrival to care at the Rapid Valley Clinic location.

What You'll Do

• Greet and check in patients and visitors in a welcoming, professional manner that reflects Monumenthealth standards
• Gather, enter, and verify complete demographic and insurance details to complete accurate registrations
• Schedule appointments, manage reminders, and coordinate any necessary rescheduling or follow-up contacts
• Collect allowances, co-payments, and balances while carefully documenting each transaction
• Respond to phone and in-person questions, directing people to the correct departments or resources
• Uphold privacy standards and maintain organized records throughout every patient interaction
• Support day-to-day clinic flow by collaborating with clinical and administrative colleagues at the Rapid Valley Clinic

What You Bring

• Excellent verbal communication and customer-service skills for frequent face-to-face and telephone contact
• Comfort with computers, data-entry systems, and basic office technology used in registration workflows
• Strong attention to detail and the ability to juggle multiple tasks in a busy clinic setting
• High school diploma or equivalent educational background
• Demonstrated reliability, organization, and commitment to confidentiality
• Prior experience in customer service, front-desk support, or similar patient-facing duties preferred

More About Monumenthealth

Monumenthealth is hiring for this role and offers a supportive team environment.

Apply Today

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