On-Site Account Manager (Contract)

Mau is hiring a full-time On-Site Account Manager (Contract) in Albion, IN, to serve as the dedicated face of client success right at the customer location. This On-Site Account Manager (Contract) role near Albion, IN, suits professionals ready to own day-to-day account relationships in a focused, hands-on setting.

Position Summary

In the On-Site Account Manager (Contract) position with Mau, you become the trusted main contact for key accounts while working full time on site in Albion, IN. You balance relationship building, service coordination, and problem resolution so clients stay satisfied and accounts continue to grow. The role demands presence, clear communication, and a proactive approach to every interaction that supports long-term partnership health for Mau careers seekers looking for meaningful client work.

What You'll Do

• Act as the primary on-site liaison for assigned accounts, checking in regularly and addressing needs promptly
• Build and nurture strong working relationships with client stakeholders to strengthen trust and continuity
• Identify expansion opportunities within existing accounts and coordinate seamless internal support
• Track account health, surface issues early, and drive practical solutions that protect satisfaction
• Prepare concise status updates and performance insights for both clients and internal team members
• Collaborate across functions to align resources with client priorities and goals
• Maintain accurate records of contacts, commitments, and progress for every managed account

Requirements

• Solid background in account management, client service, or related on-site customer-facing work
• Excellent verbal and written communication skills plus the confidence to represent the company on location
• Demonstrated ability to manage multiple accounts, prioritize tasks, and solve problems independently
• Customer-first attitude with strong interpersonal and relationship-building strengths
• Willingness and availability to work full time on site in Albion, IN
• Organized approach to tracking details and following through on commitments

About Mau

Mau is hiring for this role and offers a supportive team environment.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.