Office Assistant I – RHS Surgical Suite Float

Join UPMC's Regional Health Services team as an Office Assistant I supporting the surgical suite in South Erie, Erie County. This full-time float position offers exposure to multiple surgical specialties while providing essential administrative support to our clinical teams.

The Opportunity

UPMC is looking for a detail-oriented Office Assistant I to provide administrative support across our surgical suite's rotating practices. In this float role, you'll work alongside Great Lakes Pain Medicine, Great Lakes Surgical Specialists, Colon Rectal Surgeons of Erie, and Foot and Ankle of NWPA. This unique position lets you build expertise across diverse surgical disciplines while strengthening your foundational healthcare administration skills in a fast-paced medical environment.

Core Duties

• Manage scheduling, patient intake, and administrative workflows for multiple surgical practices
• Coordinate between clinical staff, patients, and support departments to ensure smooth surgical suite operations
• Maintain accurate patient records, documentation, and electronic health records (EHR) following HIPAA standards
• Answer phones, direct inquiries, and respond to routine office requests from patients and providers
• Assist with appointment confirmation, pre-operative instructions, and post-operative follow-up coordination
• Organize and file medical documents, prior authorizations, and insurance verifications
• Support office staff with general clerical tasks including data entry, scanning, and supply ordering

What We're Looking For

• High school diploma or GED; some office or healthcare experience preferred
• Ability to adapt quickly to multiple workflows and work effectively with different surgical teams
• Strong organizational and time-management skills in a dynamic clinical setting
• Proficiency with computer systems, electronic health records, and Microsoft Office Suite
• Professional communication skills, both written and verbal
• Commitment to patient confidentiality and understanding of HIPAA requirements
• Reliable attendance and flexibility to support multiple departments as needed

Working at UPMC

UPMC is one of the largest integrated healthcare systems in the United States. We're committed to supporting our team members with professional development, competitive benefits, and a collaborative work culture centered on patient care excellence.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.