- Company: Park Plaza London Waterloo
- Location: Waterloo, South East London
- Salary: £30,000/yr
Park Plaza London Waterloo at a glance
Night Manager at Park Plaza London Waterloo in Waterloo, South East London
About This Position
The role of Night Manager at Park Plaza London Waterloo is to ensure a seamless and exceptional guest experience through the night. As the key point of contact for our guests during late hours, you will be responsible for managing the night reception team and ensuring all service standards are met or exceeded.
Day-to-Day Responsibilities
- Oversee the night reception team to ensure efficient operations and guest satisfaction
- Handle any guest inquiries or emergencies that arise during the night shift
- Ensure compliance with hotel policies, procedures, and standards
- Communicate effectively with other departments to address guest needs promptly
- Conduct regular checks of the hotel premises for security and cleanliness
Who We're Looking For
We are seeking a dedicated and experienced Night Manager who can lead our night reception team in providing top-notch service. Key requirements include:
- A minimum of 3 years' experience in a similar role within the hospitality industry
- Strong leadership skills to manage and motivate a team effectively
- Excellent communication and interpersonal skills for dealing with guests and colleagues
- Attention to detail and ability to work independently
- Familiarity with hotel management systems and procedures
About the Company
Park Plaza London Waterloo is a 4-star hotel located in the heart of South East London. Our mission is to provide a tailored experience that meets the unique needs of each guest, ensuring their stay is memorable.
How to Apply
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Working in Waterloo
Weather right now in Waterloo, Waterloo region: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Waterloo is a city in and the county seat of Black Hawk County, Iowa, United States. It is the eighth-most populous city in Iowa, with a population of 67,314 at the 2020 census. Waterloo comprises a twin conurbation with neighboring municipality Cedar Falls, and is the larger of the two cities. The Waterloo – Cedar Falls metropolitan area has an estimated 170,000 residents.
Ontario is the southernmost province of Canada. Located in Central Canada, Ontario is the country's most populous province. As of the 2021 Canadian census, it is home to over 14 million people, which is 38.5% of the country's population. Ontario is the second-largest province by total area and the fourth-largest jurisdiction of all the Canadian provinces and territories. It is home to the nation's
Nearby green space: 8 parks within 1.5km — closest is Heritage Park. via OpenStreetMap
- Elevation 329m (1,079 ft)
Source: Wikipedia (state)
About this role & career path
Traits that fit this role
- Leadership Orientation
- Self-Control
- Social Orientation
- Cooperation
- Integrity
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 4: Considerable Preparation Needed. Most of these occupations require a four-year bachelor's degree, but some do not. — via O*NET
Industry news
- Q&A with Josh Martin, CPA, Founder of Martin Business Management: Rethinking the Business Management Model - citybiz
- Marquis Who's Who Honors Rhiannon R. Johnston for Expertise in Business Management - 24-7 Press Release Newswire
- 2025 trends: Here are the best industries and cities for US small businesses - Charlotte Observer
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Management occupations earn a national median of $86,012 — via US Census ACS / Data USA
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Night Manager
- Employer Park Plaza London Waterloo
- Location Waterloo, South East London
- Type Full Time
- Pay (from listing) £30,000/yr
- Posted July 28, 2026
- Apply by August 27, 2026
- Overview Full job description on this page (275 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Night Manager
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Greet and register guests.
- Monitor the revenue activity of the hotel or facility.
- Manage and maintain temporary or permanent lodging facilities.
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Occupation family: Night Manager
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