Assistant Service Manager

Assistant Service Manager at Perfect Placement - Cardiff, UK

Position Summary

We are currently seeking an experienced Assistant Service Manager to join our well-established multi-franchise approved car dealership in Cardiff. This role is pivotal in supporting the ongoing business expansion and offers a prestigious opportunity for career development within a reputable motor trade organisation.

Responsibilities

• Supporting the Service Manager in managing day-to-day operations of the service department
• Assisting with staff training, performance management, and team building activities
• Overseeing customer satisfaction through efficient and effective service delivery
• Maintaining high standards of quality control and compliance within the service department
• Collaborating with other departments to ensure seamless integration and support for dealership operations

Who We're Looking For

We are looking for a professional individual who has experience in a similar role, possesses excellent interpersonal skills, and is committed to delivering exceptional customer service. Key responsibilities include:

• A minimum of 3 years' experience in the automotive industry, preferably with a focus on service management or a related field
• Strong leadership and team management abilities
• Excellent communication and organizational skills
• Demonstrated ability to handle multiple tasks efficiently under pressure
• A passion for customer satisfaction and continuous improvement in service delivery

Working at Perfect Placement

Joining our team means being part of a dynamic and growing organisation that values professionalism, integrity, and dedication. We offer a supportive work environment where you can grow your career while contributing to the success of our dealership.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately and submit your CV along with a cover letter highlighting relevant experience and skills.

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.