Medical Secretary – Primary Care Ormond

Halifaxhealth is hiring a Medical Secretary - Primary Care Ormond for a full-time position based in US-FL-Ormond Beach. Join the team supporting primary care operations and deliver essential administrative excellence to patients and clinical staff in this community-focused role.

The Opportunity

This Medical Secretary - Primary Care Ormond opening with Halifaxhealth places you at the front line of patient coordination in Ormond Beach. You will help keep daily primary care workflows running smoothly while creating welcoming experiences for individuals seeking care. The full-time position offers a chance to contribute to organized, efficient office support in a busy clinical setting near you.

Your Responsibilities

• Greet arriving patients and visitors with professionalism while maintaining an organized front-desk environment for the Primary Care Ormond practice.
• Schedule and confirm appointments, manage calendars, and coordinate referral or follow-up visits accurately.
• Answer multi-line phone systems, route messages, and respond to routine patient inquiries about office procedures.
• Prepare and maintain electronic and paper medical records, ensuring confidentiality and timely filing of documents.
• Verify patient demographic and insurance details, obtain authorizations when required, and assist with basic billing inquiries.
• Support clinical staff by preparing charts, processing correspondence, and handling light data entry for encounter documentation.
• Order office supplies, monitor inventory levels, and keep reception and work areas tidy and fully stocked.

Who We're Looking For

• Proven experience as a medical secretary, administrative assistant, or similar front-office role in a primary care or outpatient clinic setting.
• Strong knowledge of medical terminology, appointment systems, and basic insurance or referral processes.
• Excellent verbal and written communication skills with a calm, patient-centered approach under busy conditions.
• Proficiency in electronic health record software, Microsoft Office, and standard office equipment.
• High accuracy, attention to detail, and the ability to protect sensitive health information in line with privacy standards.
• Prior customer-service experience that demonstrates reliability, teamwork, and adaptability in a healthcare environment.

Working at Halifaxhealth

Halifaxhealth is hiring for this role and offers a supportive team environment where administrative professionals help primary care operations succeed in Ormond Beach.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.