Medical Office Assistant – Primary Care GEM Paterson

Join SAINT JOSEPH HEALTHCARE as a Medical Office Assistant in our primary care department, located in Paterson, Passaic County. This full-time position is vital to our clinic's operations, where you'll work directly with patients and support our healthcare team in delivering quality care.

About the Role

You'll be at the heart of our patient experience—managing appointments, maintaining records, and ensuring seamless clinic operations. This position bridges administrative and clinical work, requiring you to move fluidly between scheduling systems, patient interactions, and support for our clinical staff. Your attention to detail and communication skills will directly impact how smoothly each day runs.

What You'll Do

• Manage patient appointment scheduling and calendar coordination
• Create and maintain accurate patient account information
• Answer phones and direct calls to appropriate team members
• Verify insurance coverage and process eligibility inquiries
• Input and update patient data in electronic systems
• Order and track clinical and office supplies
• Prepare patients for examination and medical procedures
• Obtain and document vital signs and other clinical measurements
• Support phlebotomy and specimen collection procedures

What We're Looking For

• High school diploma or GED; prior medical office experience is valuable
• Excellent organizational and time-management skills
• Strong verbal and written communication abilities
• Comfort with electronic health record systems and office technology
• Understanding of patient confidentiality and HIPAA requirements
• Reliable, detail-focused, and service-oriented attitude
• Ability to work effectively in a collaborative healthcare environment

About SAINT JOSEPH HEALTHCARE

SAINT JOSEPH HEALTHCARE is dedicated to providing comprehensive primary care services to the Paterson and Passaic County community. We prioritize patient-centered care and support our team members in delivering compassionate healthcare.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.