Medical Front Office – Patient Service Specialist

Step into a role where you set the tone for every patient's visit. Select Medical is hiring a Medical Front Office – Patient Service Specialist at our Rush Physical Therapy outpatient clinic in Mount Prospect, Cook County, Illinois.

About the Role

As a Patient Service Specialist with Select Medical in Mount Prospect, IL, you are the first face patients see when they walk through the doors of our outpatient physical therapy center. This per diem position carries an hourly rate of $17.00 to $18.00, depending on experience, with a flexible schedule and varying hours. Your warmth, organization, and attention to detail help create the welcoming, professional environment that defines an exceptional patient experience from the very first interaction at the front desk.

Key Responsibilities

• Greet patients and visitors as they arrive, ensuring a friendly and reassuring first impression.
• Manage front desk operations, including check-in, check-out, and answering incoming calls.
• Schedule, confirm, and coordinate patient appointments to keep the clinic running smoothly.
• Collect and verify patient information, insurance details, and required documentation.
• Process co-payments and maintain accurate, up-to-date records.
• Support clinical staff with administrative tasks that keep care moving efficiently.

Qualifications

• Strong interpersonal and communication skills, with a genuine commitment to customer service.
• Comfort handling multiple priorities in a busy, patient-focused setting.
• Solid organizational abilities and attention to detail.
• Familiarity with front office, scheduling, or medical administrative work is a plus.
• Availability to work a flexible, varying per diem schedule in Mount Prospect, IL.

About Select Medical

Select Medical is a leading provider of physical rehabilitation and outpatient therapy services, operating clinics such as Rush Physical Therapy across the country. We are dedicated to helping patients recover, regain function, and return to the activities they love. Our teams thrive on collaboration, compassion, and a shared belief that great care begins the moment someone walks in the door.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.