Mechanical Services Clerk

OPENLANE is hiring a full-time Mechanical Services Clerk in the Richmond, Elgin region to support our wholesale operations team. This role is essential to keeping our service operations running smoothly and helping our customers succeed.

What This Role Involves

As a Mechanical Services Clerk at OPENLANE, you'll be the backbone of our mechanical services department. You'll manage administrative tasks, coordinate service activities, and ensure seamless communication between our team and customers. Your work directly impacts how efficiently we deliver solutions to wholesale buyers across the region.

What You'll Do

• Process and maintain detailed records of service requests and repairs
• Schedule appointments and coordinate technician activities
• Respond to customer inquiries and provide administrative support
• Track parts inventory and assist with ordering materials
• Prepare and organize service documentation
• Support the mechanical services team with data entry and general office tasks

Who We're Looking For

• Strong organizational and time-management skills
• Excellent written and verbal communication abilities
• Proficiency with office software and data entry
• Attention to detail and accuracy in record-keeping
• Ability to multitask and prioritize in a fast-paced environment
• Customer service mindset and professional demeanor

About the Company

OPENLANE is a publicly traded company committed to simplifying wholesale operations for our customers. We foster a culture where employees can expand their skill sets, contribute their expertise across departments, and grow with our organization. We offer competitive pay, comprehensive medical, dental, and vision benefits with employer HSA contributions, FSA options, and an immediately vested 401K with company match.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.