- Full Time
- Fargo, North Dakota, United States
Pierce Technology Corp at a glance
Pierce Technology Corp
Pierce Technology Corp is hiring an IT Support Desk Technician in Fargo, North Dakota, United States. This is a full-time position supporting our technical infrastructure and end-user technology needs.
What This Role Involves
As an IT Support Desk Technician, you'll serve as the first line of technical support for our organization, helping users troubleshoot issues and maintain smooth daily operations. You'll work hands-on with hardware, software, networks, and user systems to diagnose and resolve problems quickly and professionally. Your technical expertise will directly impact productivity across the company.
Key Responsibilities
- Respond to user support tickets and requests via phone, email, and remote access tools
- Troubleshoot and resolve common hardware and software issues
- Install, configure, and maintain desktop and laptop systems
- Manage user accounts, permissions, and access controls
- Provide remote and on-site technical assistance to end users
- Document issues, resolutions, and knowledge base articles for future reference
- Perform routine maintenance and updates on networked systems
- Escalate complex issues to senior technical staff when needed
Who We're Looking For
- A+ Certification or equivalent hands-on IT support experience
- Proficiency with Windows and Mac operating systems
- Strong troubleshooting and problem-solving skills
- Experience with help desk ticketing systems
- Excellent communication and customer service abilities
- Ability to work independently and as part of a team
- Willingness to learn new tools and technologies
Why Join Pierce Technology Corp
Join Pierce Technology Corp in Fargo as a full-time IT Support Desk Technician and build your career in technology. You'll work with end users across the organization, develop your technical skills in a professional environment, and contribute meaningfully to the smooth operation of our technology infrastructure. Be part of a team that values technical excellence and professional growth.
Ready to Apply?
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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Aggregated from public discussions and news; opinions are the authors’ own.
Working in Fargo, Cass County
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North Dakota is a landlocked U.S. state in the Upper Midwest, named after the indigenous Dakota and Sioux peoples. It is bordered by the Canadian provinces of Saskatchewan and Manitoba to the north and by the U.S. states of Minnesota to the east, South Dakota to the south, and Montana to the west. North Dakota is part of the Great Plains region, characterized by broad prairies, steppe, temperate s
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
- Elevation 278m (912 ft)
Source: Wikipedia (state)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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