- Company: Splose
- Location: Adelaide CBD, Adelaide, Australia, Australia
- Salary: $46/hr
Splose at a glance
Head of Customer at splose in Adelaide CBD, Adelaide, Australia, Australia
About the Role
The Head of Customer role at splose is pivotal in driving customer satisfaction and loyalty. This full-time position based in Adelaide CBD requires a dynamic leader with proven experience in enhancing customer experiences through strategic initiatives and operational excellence.
Key Responsibilities
- Develop and implement strategies to improve customer satisfaction metrics across all touchpoints
- Lead the Customer Success team, setting clear goals and driving performance improvements
- Collaborate with cross-functional teams including Sales, Product, and Support to ensure seamless customer journeys
- Analyze customer feedback and data to inform product development and service enhancements
- Drive customer retention and growth through innovative programs and initiatives
What You Bring
- Minimum of 5 years' experience in a leadership role within customer success or related field
- A proven track record of improving customer satisfaction and driving business growth
- Strong analytical skills with the ability to interpret data and make strategic decisions
- Exceptional communication and interpersonal skills, capable of building strong relationships at all levels
- Experience in managing and developing high-performing teams
More About splose
splose is the AI-powered practice management platform dedicated to revolutionizing healthcare. Trusted by over 25,000 Allied Health professionals worldwide, our mission is to free clinicians from administrative burdens so they can focus on what truly matters: helping people. Backed by leading VC funds such as EVP and Spectrum Equity, we have recently announced a record-breaking $46M Series funding round.
How to Apply
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Terms used in this posting
- equity
- Ownership stake in the company, usually in the form of stock options or RSUs, offered in addition to salary.
Explore Splose online
Working in Adelaide CBD, Adelaide, Australia, Australia
Weather right now in Adelaide CBD, Adelaide, Australia: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
South Australia is a state in the southern central part of Australia. With a total land area of 984,314 square kilometres (380,046 sq mi), it is the fourth-largest of Australia's states and territories by area, which includes some of the most arid parts of the continent. With 1.9 million people as of June 2025, it is the 17th-largest subdivision in the world and the fifth-largest in Australasia. I
🇦🇺 Relocation safety for Australia: Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Australia: 4.1% — via World Bank
GDP per capita in Australia: $65,130 — via World Bank
Consumer price inflation in Australia: 2.9% (annual) — via World Bank
Real GDP growth in Australia: 1.4% (annual) — via World Bank
Average hours worked per year in Australia: 1,633 — via OECD
Nearby green space: 12 parks within 1.5km — closest is Veale Park / Waylu Yarta (Park 21). via OpenStreetMap
Nearest public transit: City South (station, 45m). via OpenStreetMap
Average weekly earnings in South Australia: A$1,450 — via Australian Bureau of Statistics
Unemployment rate in South Australia: 4.2% — via Australian Bureau of Statistics
- Elevation 54m (177 ft)
Source: Wikipedia (state)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Head of Customer
- Employer Splose
- Location Adelaide CBD, Adelaide, Australia, Australia
- Type Full Time
- Pay (from listing) $46/hr
- Posted July 31, 2026
- Apply by August 31, 2026
- Country Australia
- Overview Full job description on this page (287 words)
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