Front Desk Scheduler

Join Family Dental Station as a Front Desk Scheduler in Peoria, Maricopa County, where you'll be the welcoming first contact for our patients and the organizational backbone of our daily operations. This full-time position is ideal for someone who enjoys creating positive patient experiences while managing the details that keep a busy dental practice running smoothly.

About This Position

As our Front Desk Scheduler, you'll play a central role in patient care coordination and office efficiency. You'll manage appointment scheduling, greet patients with professionalism and warmth, and ensure our practice operates like a well-organized team. This position values reliability, attention to detail, and genuine customer service skills. If you're organized, friendly, and thrive in a structured environment where your work directly impacts patient satisfaction, this role is a strong fit.

Day-to-Day Responsibilities

• Schedule and confirm patient appointments, managing the calendar to optimize provider time and patient convenience
• Greet patients professionally upon arrival, verify insurance information, and complete check-in procedures
• Answer phone calls, respond to patient inquiries, and direct calls to appropriate team members
• Maintain accurate patient records and scheduling systems with consistent attention to accuracy
• Manage patient communication including appointment reminders, follow-up messages, and scheduling changes
• Coordinate with clinical staff to ensure readiness for scheduled procedures and address last-minute adjustments
• Handle administrative tasks including filing, data entry, and basic office organization

Qualifications

• High school diploma or equivalent (GED)
• Proven experience in a front-desk, reception, or customer service role, preferably in a healthcare setting
• Proficiency with scheduling software and general office computer applications
• Excellent communication and interpersonal skills with ability to remain calm under pressure
• Strong organizational and time-management abilities
• Ability to maintain confidentiality and handle sensitive patient information responsibly
• Reliable attendance and a professional, punctual demeanor

Working at Family Dental Station

Family Dental Station is committed to providing quality dental care and a supportive workplace for our team. We value our employees and believe our front desk staff are essential to the patient experience and practice success. Working here means being part of a collaborative team where your contributions are recognized and your growth is supported.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.