Email and SMS Account Manager

Mintsource invites applications for its Email and SMS Account Manager position located in Remote. This full-time role focuses on expert stewardship of client email and SMS initiatives to drive measurable engagement and growth.

Role Overview

As the Email and SMS Account Manager with Mintsource in Remote, you will act as the central point of coordination for assigned client portfolios, blending relationship leadership with hands-on campaign direction. The emphasis rests on translating business aims into effective email sequences and SMS journeys while maintaining high standards of accuracy, compliance, and continuous improvement. You will help shape how Mintsource delivers consistent value through these two high-impact channels.

Responsibilities

• Establish and maintain trusted partnerships with clients by uncovering their email and SMS marketing needs
• Craft targeted campaign roadmaps that align messaging cadence, audience segments, and call-to-action timing with client goals
• Guide campaigns from briefing through content assembly, testing, launch, and post-send evaluation
• Examine open rates, click performance, conversion data, and delivery statistics to prepare clear progress summaries
• Coordinate seamlessly with creative, production, and technical colleagues for on-time, high-quality execution
• Surface opportunities to deepen existing relationships through expanded email or SMS services
• Respond rapidly to client questions and troubleshoot any deliverability or engagement obstacles that surface

Who We're Looking For

• Demonstrated experience managing client accounts centered on email and SMS marketing programs
• Working knowledge of list hygiene, permission frameworks, and regulatory requirements governing commercial messaging
• Excellent verbal and written communication skills that support confident client presentations and consultations
• Ability to interpret campaign analytics and convert findings into practical optimization recommendations
• Capacity to organize and prioritize work across multiple concurrent accounts without loss of quality
• Self-directed mindset combined with collaborative habits that thrive in fast-moving marketing settings

About the Company

Mintsource is hiring for this role and offers a supportive team environment.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.