- Company: U-Haul
- Location: Fort Myers, Florida
- Salary: Pay not listed
U-Haul at a glance
amerco.com- Ticker UHAL
- Revenue $761.45M
- Net income $83.13M
Investor research: Yahoo Finance · SEC filings
U-Haul (U-Haul Holding Company; ticker UHAL) is a U.S. moving-truck, trailer, and self-storage rental firm founded in 1945 by Leonard Shoen and Anna Mary Carty. Headquartered in Phoenix, Arizona, it grew from a garage start in Ridgefield, Washington, via gas-station franchising and serves all 50 U.S. states and 10 Canadian provinces. Corporate site: amerco.com.
7,034 Wikipedia views in July 2026 — a rough gauge of public visibility.
CUSTOMER SERVICE REPRESENTATIVE - U-Haul - Fort Myers, Florida, Florida
About the Role
Are you a people person? Do you love helping others? U-Haul is seeking friendly and motivated individuals to join our team as Customer Service Representatives. As part of a supportive group, you'll be responsible for providing exceptional service to customers and ensuring their needs are met.
Responsibilities
- Interact with customers in person or over the phone to provide assistance and support
- Evaluate customer inquiries and resolve issues promptly and effectively
- Assist with sales, rentals, and return processes for U-Haul products and services
- Maintain a professional demeanor and foster positive relationships with customers
- Adhere to company policies and procedures while delivering high-quality service
Qualifications
- Excellent communication skills, both verbal and written
- Strong interpersonal and customer service abilities
- Ability to work in a fast-paced environment with minimal supervision
- Basic computer skills for data entry and use of company software
- Previous experience in customer service or related field is preferred but not required
About U-Haul
U-Haul, a leading provider of moving and storage solutions, offers full-time employment opportunities at our Fort Myers, Florida location. Our team members are dedicated to providing top-notch service to every customer.
Apply Today
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Explore U-Haul online
What people say about U-Haul
Available mentions are not employee reviews: recent news centers on crime involving rented U-Haul vehicles (e.g. store ramming in Atlanta; abandoned trucks after reckless driving in Massachusetts). Hacker News items in the feed are only loosely tied to moving/storage and do not describe workplace culture. No Glassdoor/Indeed-style ratings are in the data.
- Columbia becomes the first US university to divest from private prison companies
- Show HN: Fleetzen – “Uber for moving large items”
- What I’m Teaching my Son about Money
- American Express Says It Will Buy Revolution Money
Recent news
- Thieves ram U-Haul into clothing and shoe store in downtown Atlanta - WSB-TV
- Large police search for drivers who abandoned U-Haul truck in Sturbridge - NBC Boston
- "Extremely Reckless" U-Haul Nearly Caused Multiple Head-On Crashes, Then Two People Ditched It and Ran - Yahoo
- Police searching for suspects accused of recklessly driving U-Haul before abandoning it in Sturbridge - WHDH
- Masked thieves crash U-Haul van into Atlanta store, police say - Atlanta News First
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Fort Myers, Florida
Weather right now in Fort Myers, Florida: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Role is on-site in Fort Myers, Florida, Florida (not remote). Florida sits in the U.S. Southeast between the Gulf of Mexico and the Atlantic; about two-thirds of the state is a peninsula. Expect Gulf-coast heat, tourism and seasonal population swings that can drive rental demand.
Florida is a state in the Southeastern and South Atlantic regions of the United States. It borders the Gulf of Mexico to the west, Alabama to the northwest, Georgia to the north, the Atlantic Ocean to the east, the Straits of Florida to the south, and The Bahamas to the southeast. About two-thirds of Florida occupies a peninsula between the Gulf of Mexico and the Atlantic Ocean. It has the longest
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.6% — via BLS JOLTS
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 197,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Unemployment rate in Florida: 4.7% — via U.S. Bureau of Labor Statistics
Cost of living in Florida: 3.4% above the national average — via BEA
Minimum wage in Florida: $14.00/hr — via FRED
Real GDP per capita in Florida: $59,407 — via FRED
Home prices in Florida (year over year): +1.9% — via FRED
Median household income in Lee County: $73,099 — via US Census ACS / Data USA
Nearby history: Towles, William H., House, listed 2008 (144m away) — via National Register of Historic Places
Typical climate: average high 85°F / low 66°F year-round (summers around 92°F, winters around 55°F) — via NOAA 1991-2020 Normals
Walkability: Most walkable — via EPA National Walkability Index
Typical rent nearby: $1,638/mo · $1,961/mo — via HUD Fair Market Rents
- Elevation 6m (20 ft)
Source: Wikipedia (state)
About this role & career path
O*NET groups this work under sales/service representation (41-3091.00). Related titles in the data include accounts representative and business services sales representative paths that build on customer contact, pricing, and problem resolution.
Traits that fit this role
- Self-Confidence
- Perseverance
- Social Orientation
- Achievement Orientation
- Dependability
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Industry news
- Assessing Amazon.com's Performance Against Competitors In Broadline Retail Industry - Benzinga
- How weight loss drugs are reshaping the retail industry - Spectrum News
- 2024 Retail Industry Outlook - Deloitte
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Sales & Related occupations earn a national median of $37,814 — via US Census ACS / Data USA
Build the skills for this role
- HubSpot Academy — Customer Service Fundamentals — free
- Alison — Customer Service courses — free to learn
Pair those with product knowledge of U-Haul equipment, storage, and local inventory/process rules.
Free & low-cost learning resources
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
- Walk through handling a price-and-availability question for a same-day truck rental.
- Describe resolving a post-rental complaint calmly and clearly.
- Explain how you compute or compare service costs for a customer.
- Show comfort with busy, in-person counter work (non-remote Fort Myers store).
Strong fit if you like face-to-face service, clear procedures, and helping people plan moves or storage at a national brand with a local Fort Myers footprint. Thin public sentiment data; judge culture from the interview and site visit.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Representative
- Employer U-Haul
- Location Fort Myers, Florida
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 3, 2026
- Apply by September 2, 2026
- Country United States
- Overview Full job description on this page (222 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Service Representative
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Answer customers' questions about services, prices, availability, or credit terms.
- Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
- Compute and compare costs of services.
- Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
- Contact prospective or existing customers to discuss how services can meet their needs.
- Create forms or agreements to complete sales.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Columbia becomes the first US university to divest from private prison companies
- Hacker News — Show HN: Fleetzen – “Uber for moving large items”
- Hacker News — What I’m Teaching my Son about Money
- Hacker News — American Express Says It Will Buy Revolution Money
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
6 other opening(s) at U-Haul on Get A Job.AI
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- Post Inspection Specialist
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- Reservation Agent
Occupation family: Customer Service Representative
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