Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Strong fit if you like face-to-face service, clear procedures, and helping people plan moves or storage at a national brand with a local Fort Myers footprint. Thin public sentiment data; judge culture from the interview and site visit.
As a Customer Service Representative at a U-Haul location in Fort Myers, you would field questions on truck/trailer/storage options, rates, availability, and terms; compare rental costs for customers; help book or complete agreements; and follow up when issues arise after pickup or return. O*NET-aligned work also includes staying current on services and market conditions and contacting customers about how offerings meet their needs.
Pair those with product knowledge of U-Haul equipment, storage, and local inventory/process rules.
No. The listing is for Fort Myers, Lee County (remote flag is 0).
It rents moving trucks and trailers and offers self-storage, operating across the U.S. and Canada since 1945 (Wikipedia).
HubSpot Academy Customer Service Fundamentals is free; Alison customer service courses are free to learn (per provided cert list).
Public-domain labor data — prepare examples for 2–3 of these.
Website: amerco.com
U-Haul Holding Company is an American moving truck, trailer, and self-storage rental company, based in Phoenix, Arizona, that has been in operation since 1945. The company was founded by Leonard Shoen and Anna Mary Carty in Ridgefield, Washington, who began it in a garage owned by Carty's family, and expanded it through franchising with gas stations. U-Haul has been known to rent to 50 states of the U.S. and the 10 Canadian Provinces.
Public cache only — not an employee review.
CUSTOMER SERVICE REPRESENTATIVE - U-Haul - Fort Myers, Lee County, Florida About the Role Are you a people person? Do you love helping others? U-Haul is seeking friendly and motivated individuals to join our team as Customer Service Representatives. As part of a supportive group, you'll be responsible for providing exceptional service to customers and ensuring their needs are met. Responsibilities Interact with customers in person or over the phone to provide assistance and support Evaluate customer inquiries and resolve issues promptly and effectively Assist with sales, rentals, and return processes for U-Haul products and services Maintain a professional demeanor and foster positive relationships with customers Adhere to company policies and procedures while delivering high-quality service Qualifications Excellent communication skills, both verbal and written Strong interpersonal and customer service abilities Ability to work in a fast-paced environment with minimal supervision Basic computer skills for data entry and use of company software Previous experience in customer service or related field is preferred but not required About U-Haul U-Haul, a leading provider of moving and storage solutions, offers full-time employment opportunities at our Fort Myers, Lee County location. Our team members are dedicated to providing top-notch service to every customer. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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