- Company: Spay Neuter Network
- Location: Texas
- Salary: $4,000–$5,000/mo
- Work type: Remote
Spay Neuter Network at a glance
CUSTOMER SERVICE AGENT (REMOTE) - Spay Neuter Network, Texas
About the Role
We are seeking a high-volume organization providing services to over 50,000 pets annually. As a Customer Service Agent, you will join our team in the Customer Service Center where we handle an average of 4,000-5,000 calls each month. This role requires a customer-focused individual who is detail-oriented and efficient. You should be polite and professional in all interactions.
Key Responsibilities
- Handle incoming calls from pet owners seeking information or assistance with services
- Provide accurate and timely information about our spay and neuter services
- Assist with scheduling appointments for pets
- Answer general inquiries related to our organization’s services and policies
- Ensure all interactions are conducted in a courteous and professional manner
Requirements
- Strong communication skills, both verbal and written
- Experience in customer service or a related field is preferred but not required
- Able to multitask and work efficiently under pressure
- Punctual and reliable with excellent time management skills
- Proficient in Microsoft Office Suite (Word, Excel)
- Must be able to work remotely with a stable internet connection
Working at Spay Neuter Network
At Spay Neuter Network, we are dedicated to providing high-quality services that help reduce pet overpopulation. Our team is passionate about making a positive impact on the lives of pets and their owners. As a Customer Service Agent, you will be part of an organization committed to excellence in customer service.
Next Steps
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Explore Spay Neuter Network online
Working in Texas
Texas is the most populous state in the Southern United States. It borders the American states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, and New Mexico to the west. To the south and southwest, it has an international border with the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas, along a natural boundary formed by the Rio Grande. Texas has a coa
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 197,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in Texas: 2.9% below the national average — via BEA
Minimum wage in Texas: $7.25/hr — via FRED
Real GDP per capita in Texas: $71,814 — via FRED
Home prices in Texas (year over year): +1.2% — via FRED
Source: Wikipedia (state)
About this role & career path
Traits that fit this role
- Optimism
- Empathy
- Self-Control
- Social Orientation
- Cooperation
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Office & Administrative Support occupations earn a national median of $39,669 — via US Census ACS / Data USA
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Agent (Remote)
- Employer Spay Neuter Network
- Location Texas · Remote-friendly
- Type Full Time
- Pay (from listing) $4,000–$5,000/mo
- Posted August 1, 2026
- Apply by September 1, 2026
- Country United States
- Overview Full job description on this page (258 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer service agent
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
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Occupation family: Customer service agent
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