- Company: RYAN Fetsch - State Farm Agent
- Location: Lyndon, Kentucky
- Salary: $55,000–$60,000/yr
RYAN Fetsch - State Farm Agent — company details are preparing and update automatically in a few seconds (or refresh).
CUSTOMER RELATIONS REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER
RYAN FETSCH - State Farm Agent
Lyndon, Kentucky
About This Position
We are seeking a Customer Relations Representative to join our team at RYAN FETSCH - State Farm Agent in Lyndon, Kentucky. As a full-time employee, you will be responsible for generating exceptional customer experiences and contributing to the overall success of our agency.
Key Responsibilities
- Provide excellent customer service through various channels including phone, email, and in-person interactions
- Process claims and handle inquiries related to insurance policies
- Offer policy recommendations based on customers' needs and preferences
- Participate in training sessions to enhance skills and knowledge of State Farm products and services
- Contribute to a team environment that fosters collaboration, innovation, and continuous improvement
Qualifications
- High school diploma or equivalent; college degree preferred
- Previous experience in customer service or insurance industry is advantageous but not required
- Strong communication skills with the ability to build rapport and trust with customers
- Proficient in Microsoft Office Suite, particularly Excel and Word
- Aptitude for learning new software and systems quickly
- Ability to work flexible hours as needed to accommodate customer schedules
About RYAN FETSCH - State Farm Agent
Ryan Fetsch - State Farm Agent is dedicated to providing top-notch insurance solutions tailored to the unique needs of our customers. Our team is committed to excellence and continuous improvement, ensuring that every interaction with us leaves a positive impact.
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Listing facts
- Role Customer Relations Representative – State Farm Agent Team Member
- Employer RYAN Fetsch - State Farm Agent
- Location Lyndon, Kentucky
- Type Full Time
- Pay (from listing) $55,000–$60,000/yr
- Posted July 28, 2026
- Apply by August 28, 2026
- Country United States
- Overview Full job description on this page (265 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Relations Representative - State Farm Agent Team Member
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
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