- Company: Daniels Sharpsmart
- Location: Richmond, Virginia
- Salary: Pay not listed
Daniels Sharpsmart at a glance
SEC filings mentioning "Daniels-sharpsmart": 53 — search EDGAR
OSHA safety record: 21 confirmed violations across 5 inspections — via OSHA Establishment Search
CUSTOMER SERVICE ADVOCATE
Daniels-sharpsmart
Richmond, Virginia
About the Role
At Daniels Health, we are seeking a Customer Service Advocate to serve as the trusted voice for our healthcare clients. You will ensure every interaction is smooth, solutions-focused, and service-driven. This role plays a crucial part in making a meaningful impact in healthcare while growing your career.
Core Duties
- Provide exceptional customer service by addressing inquiries and resolving issues promptly and effectively.
- Act as the primary point of contact for our clients, offering support and guidance on product usage and compliance.
- Collaborate with cross-functional teams to ensure seamless operations and client satisfaction.
- Stay updated on industry trends and regulatory changes to provide accurate information to clients.
Who We're Looking For
We are looking for a detail-oriented, empathetic, and proactive individual who can handle multiple tasks efficiently. A background in healthcare or customer service is preferred but not required. Excellent communication skills, both written and verbal, are essential. Additionally, the ability to work well under pressure and maintain a positive attitude is crucial.
Working at Daniels-sharpsmart
At Daniels Health, our mission is to make healthcare safer by providing reusable medical waste containers designed to reduce needlestick injuries and support sustainability. After use, we professionally clean and sanitize each container for reuse while responsibly disposing of medical waste at our treatment facilities. Our closed-loop system ensures safety, compliance, and environmental responsibility for our customers.
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Explore Daniels Sharpsmart online
What people say about Daniels Sharpsmart
- The data is in: AI is how developers learn now
- Meme Monday
- Tech webinar: How to control costs & measure ROI for Claude Code on GCP - 9/1 12pm PT.
- Coding agents got boring the moment we built a really good one.
- Mix and Match: One Agent, Three Clouds, One Protocol
Recent news
- Shakopee waste company fined $47K for storing 132 unpermitted hazardous waste shipments - FOX 9 Minneapolis-St. Paul
- Global medical waste firm expands with first LI facility - Long Island Business News
- Daniels Health Hit IP Suit Over Drug Disposal Technology - Bloomberg Law News
- Medical waste facility plans to move operations to Rosedale - Dundalk Eagle
- Secret Cleanaway docs show plan to kill low-cost health competitor - AFR
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Richmond, Georgia
Weather right now in Richmond, Richmond County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Note: US observes a public holiday on Sep 7 — Labour Day.
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 2.0% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 206,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in New York: 7.9% above the national average — via BEA
Minimum wage in New York: $17.00/hr — via FRED
Real GDP per capita in New York: $94,702 — via FRED
Home prices in New York (year over year): +5.3% — via FRED
Nearby history: Moore-McMillen House, listed 1980 (716m away) — via National Register of Historic Places
Typical climate: average high 62°F / low 48°F year-round (summers around 82°F, winters around 29°F) — via NOAA 1991-2020 Normals
Walkability: Most walkable — via EPA National Walkability Index
Typical rent nearby: $2,655/mo · $2,910/mo — via HUD Fair Market Rents
- Elevation 21m (69 ft)
About this role & career path
Traits that fit this role
- Optimism
- Empathy
- Self-Control
- Social Orientation
- Cooperation
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Office & Administrative Support occupations earn a national median of $39,669 — via US Census ACS / Data USA
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Advocate
- Employer Daniels Sharpsmart
- Location Richmond, Virginia
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 25, 2026
- Apply by September 25, 2026
- Country United States
- Overview Full job description on this page (254 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Service Advocate
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Dev.to — The data is in: AI is how developers learn now
- Dev.to — Meme Monday
- Dev.to — Tech webinar: How to control costs & measure ROI for Claude Code on GCP - 9/1 12pm PT.
- Dev.to — Coding agents got boring the moment we built a really good one.
- Dev.to — Mix and Match: One Agent, Three Clouds, One Protocol
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Explore related openings
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Occupation family: Customer Service Advocate
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