- Company: Percepta
- Location: Dearborn, Wayne County
- Work type: Remote
- Remote
- Full Time
- Dearborn, Wayne County (Remote)
- Apply on company site
Percepta at a glance
percepta.comSEC filings mentioning "Percepta": 323 — search EDGAR
Private funding round disclosed to the SEC: $1.1M offering (filed 2020-09-24) — Form D filing
Join Percepta as a Commercial Solutions Specialist serving the automotive industry. This full-time remote position based in Dearborn, Wayne County puts you at the center of delivering exceptional technical support and customer solutions for automotive clients across North America.
About the Role
As a Commercial Solutions Specialist for Automotive Industry at Percepta, you'll be the trusted technical point of contact for customers relying on our fleet and telematics platforms. You'll combine deep technical knowledge with customer-first service to solve complex problems, build lasting partnerships, and drive satisfaction for some of the industry's most demanding clients.
What You'll Do
- Provide primary technical support for fleet management and telematics solutions, ensuring customers maximize the value of their investments
- Troubleshoot and resolve service-related issues across our FPI (Fleet and Predictive Intelligence) platform and data systems
- Partner with customers to understand their unique operational needs and recommend tailored solutions
- Serve as the technical escalation point for complex automotive and fleet management challenges
- Document issues, resolutions, and best practices to improve overall service delivery
- Collaborate with internal teams to enhance our platform and customer experience
- Support training and onboarding for new customers implementing telematics and FPI services
What We're Looking For
- Technical aptitude with fleet management systems, telematics, or connected vehicle technologies
- Strong communication skills—you translate technical concepts into actionable insights for customers
- Problem-solving mindset with attention to detail and process documentation
- Experience in automotive, fleet operations, or B2B technical support roles
- Ability to prioritize competing demands and manage multiple customer engagements
- Self-directed work ethic suited to remote collaboration
About Percepta
Percepta is committed to delivering first-class service across every market we serve. We build deep relationships with our customers by combining technical expertise, reliable support, and a genuine commitment to their success.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
Explore Percepta online
Working in Dearborn, Wayne County
Weather right now in Dearborn, Wayne County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind:
Michigan is a peninsular state in the Great Lakes region of the Upper Midwestern United States. It shares water and land boundaries with Minnesota to the northwest, Wisconsin to the west, Indiana and Illinois to the southwest, Ohio to the southeast, and the Canadian province of Ontario to the east, northeast and north. With a population of 10.14 million and an area of 96,716 sq mi (250,490 km2), M
Nearby history: Dearborn City Hall Complex, listed 2014 (140m away) — via National Register of Historic Places
Typical climate: average high 60°F / low 40°F year-round (summers around 83°F, winters around 20°F) — via NOAA 1991-2020 Normals
- Elevation 183m (600 ft)
Source: Wikipedia (state)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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