- Company: Spectrum
- Location: Penfield, New York
- Salary: Pay not listed
Spectrum at a glance
spectrum.netSEC filings mentioning "Spectrum": 10,000+ — search EDGAR
11 employees covered under a retirement plan (2020 filing) — via DOL Form 5500 / EFAST2
Registered as a global legal entity (LEI 64886Z6I83CG100HGE03, IN) — via GLEIF
FDA medical device clearances: 3 510(k)s, most recent in 1989 — via openFDA 510(k)
Recipient of NIH research funding: 5 grants, most recently in 1989 from the NIMH — via NIH RePORTER
OSHA safety record: 1 confirmed violation across 1 inspection — via OSHA Establishment Search
8,178 Wikipedia views in July 2026 — a rough gauge of public visibility.
CALL CENTER REPRESENTATIVE at Spectrum in Penfield, New York
About the Role
This role requires you to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. As a Call Center Representative on Spectrum's billing team, you will be responsible for providing exceptional customer service by addressing inquiries and resolving issues related to billing and account management.
Day-to-Day Responsibilities
- Listen actively to customers' concerns and provide prompt resolutions.
- Multitask effectively while handling multiple calls simultaneously.
- Solve problems efficiently, ensuring customer satisfaction.
- Communicate clearly and professionally with both internal teams and external clients.
Skills & Qualifications
- Good listening skills to understand customer needs accurately.
- Ability to multitask and manage multiple calls effectively.
- Problem-solving skills to address a variety of issues.
- Strong communication skills for both verbal and written interactions.
About the Company
Spectrum is dedicated to keeping its customers connected. As part of the team, you will play a crucial role in maintaining customer satisfaction by providing top-notch service on our billing team. The position offers full-time employment with no remote work option available.
Next Steps
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Spectrum online
What people say about Spectrum
- Wind turbines in Denmark reached record level in 2014
- Google to France: We Won't Forget It for You Wholesale
- Twitter’s stock falls toward IPO-level prices
- Nearby "Super Earth" May Have Oceans, Thick Atmosphere
Recent news
- Spectrum offers $25K reward after 'criminal attack' in Upstate - WYFF News 4
- Spectrum offers reward in ‘criminal attack’ - Santa Clarita Valley Signal
- Spectrum restores service in Santa Clarita after "criminal attack" on fiber optic lines - CBS News
- Why EchoStar’s (ECHO) Bankruptcy Filing Makes Spectrum Monetization the Core Investor Question - Yahoo Finance
- ‘Love on the Spectrum’ star debuts new relationship after leaving the show - NJ.com
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Penfield, New York
Weather right now in Penfield, New York: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 2.0% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 199,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in New York: 7.9% above the national average — via BEA
Minimum wage in New York: $17.00/hr — via FRED
Real GDP per capita in New York: $94,702 — via FRED
Home prices in New York (year over year): +6.1% — via FRED
Households with home internet in Monroe County: 91% — via US Census ACS / Data USA
Nearby history: Rich, Samuel, House, listed 1987 (669m away) — via National Register of Historic Places
Typical climate: average high 57°F / low 39°F year-round (summers around 79°F, winters around 20°F) — via NOAA 1991-2020 Normals
Walkability: Above average walkable — via EPA National Walkability Index
Typical rent nearby: $1,256/mo · $1,573/mo — via HUD Fair Market Rents
About this role & career path
Traits that fit this role
- Optimism
- Perseverance
- Social Orientation
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Industry news
- Retail Industry Defends Electronic Shelf Labels as Unions and Lawmakers Target Digital Pricing - The Packer
- New Kahler Automation CEO Brings Business-Focused Lens to Ag Retail Automation - thedailyscoop.com
- Policy support poised to reshape nation's retail industry - China Daily
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Sales & Related occupations earn a national median of $37,814 — via US Census ACS / Data USA
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Call Center Representative
- Employer Spectrum
- Location Penfield, New York
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 10, 2026
- Apply by September 10, 2026
- Country United States
- Overview Full job description on this page (202 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Call Center Representative
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
- Explain products or services and prices, and answer questions from customers.
- Record names, addresses, purchases, and reactions of prospects contacted.
- Maintain records of contacts, accounts, and orders.
- Answer telephone calls from potential customers who have been solicited through advertisements.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Wind turbines in Denmark reached record level in 2014
- Hacker News — Google to France: We Won't Forget It for You Wholesale
- Hacker News — Twitter’s stock falls toward IPO-level prices
- Hacker News — Nearby "Super Earth" May Have Oceans, Thick Atmosphere
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
6 other opening(s) at Spectrum on Get A Job.AI
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Occupation family: Call Center Representative
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