- Company: Entertainment Travel Associates
- Location: Tampa, Florida
- Salary: Pay not listed
Entertainment Travel Associates at a glance
entertainmenttravelassociates.comEntertainment Travel Associates appears tied to travel and leisure services. Public data here is thin: no verified mission, size, or product sheet beyond the domain and travel-adjacent coverage such as a Travel Associates cruise write-up.
Call Center Agent at Entertainment Travel Associates in Tampa, Florida
Position Summary
We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support positive customer experiences. This role is ideal for individuals who enjoy helping others, solving problems, and developing strong communication skills in a fast-paced, team-oriented environment.
Key Responsibilities
- Respond to customer inquiries regarding products and services
- Solve customer issues efficiently and effectively
- Maintain a positive and professional demeanor at all times
- Document interactions accurately in the CRM system
- Collaborate with cross-functional teams to resolve complex issues
Requirements
- High school diploma or equivalent; college degree preferred
- Minimum 1 year of experience in a customer service role
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Proficient in Microsoft Office Suite
- Able to work flexible hours including evenings and weekends as needed
Working at Entertainment Travel Associates
At Entertainment Travel Associates, we offer a dynamic environment where you can grow your career while making a difference in the lives of our customers. Our team-oriented culture encourages collaboration and continuous improvement. We provide comprehensive training to ensure that all employees have the tools they need to succeed.
Apply Today
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Explore Entertainment Travel Associates online
What people say about Entertainment Travel Associates
- Ask HN: Who is hiring? (July 2015)
- Tech Billionaires Need to Stop Trying to Make the Science Fiction They Grew Up
- Government shutdown spotlights 78% of US workers live paycheck to paycheck
- Ask HN: Who is hiring? (November 2015)
Recent news
- Netflix Partners With Leading Publishers to Add Lifestyle Video Content - citybiz
- U.S. News names Travel + Leisure Co. a best workplace for 2026-27 - Stock Titan
- JuneX Capital Partners and New End Associates Back AENDRE's - GlobeNewswire
- Cruise review: Travel Associates' Lisa Knight on her first Viking ocean cruise - Karryon
- Can Flight Centre Travel Group Rebuild Momentum in 2026? - TIKR.com
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Tampa, Florida
Weather right now in Tampa, Florida: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Role is on-site in Tampa, Florida, Florida. Florida sits in the U.S. Southeast, between the Gulf of Mexico and the Atlantic, with much of the state on a peninsula—useful context for travel-facing phone work with seasonal demand.
Florida is a state in the Southeastern and South Atlantic regions of the United States. It borders the Gulf of Mexico to the west, Alabama to the northwest, Georgia to the north, the Atlantic Ocean to the east, the Straits of Florida to the south, and The Bahamas to the southeast. About two-thirds of Florida occupies a peninsula between the Gulf of Mexico and the Atlantic Ocean. It has the longest
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 2.0% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 199,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in Florida: 3.4% above the national average — via BEA
Minimum wage in Florida: $14.00/hr — via FRED
Real GDP per capita in Florida: $59,407 — via FRED
Home prices in Florida (year over year): +1.9% — via FRED
Median household income in Hillsborough County: $75,011 — via US Census ACS / Data USA
Average commute time in Hillsborough County: 29 min — via US Census ACS / Data USA
Most common commute in Hillsborough County: Drove Alone (66%) — via US Census ACS / Data USA
Households with home internet in Hillsborough County: 94% — via US Census ACS / Data USA
Nearby green space: 12 parks within 1.5km — closest is Tony Janus Park. via OpenStreetMap
Nearby history: Tampa City Hall, listed 1974 (301m away) — via National Register of Historic Places
Typical climate: average high 82°F / low 65°F year-round (summers around 90°F, winters around 53°F) — via NOAA 1991-2020 Normals
Walkability: Most walkable — via EPA National Walkability Index
Typical rent nearby: $1,696/mo · $1,977/mo — via HUD Fair Market Rents
- Elevation 36m (118 ft)
Source: Wikipedia (state)
About this role & career path
Per O*NET 41-9041.00, core work is phone solicitation or response, product/price explanation, order entry, and contact/account records. Growth usually means stronger close rates, accurate CRM notes, and handling harder travel questions without losing courtesy.
Traits that fit this role
- Optimism
- Perseverance
- Social Orientation
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Industry news
- 16 AI in Retail Use Cases & Examples - Oracle NetSuite
- How weight loss drugs are reshaping the retail industry - Spectrum News 13
- Comparing Amazon.com With Industry Competitors In Broadline Retail Industry - Benzinga
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Sales & Related occupations earn a national median of $37,814 — via US Census ACS / Data USA
Build the skills for this role
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
- Practice: scripts for price objections, order entry accuracy, and clean contact logs
Free & low-cost learning resources
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
- Walk through a call: open, needs check, explain offer, take payment/details, document reaction
- Show calm handling of price or availability questions
- Emphasize accuracy entering names, addresses, and orders
Best fit if you like structured phone work, clear scripts, and travel topics. Data does not confirm culture or pay—judge fit on call volume comfort and on-site Tampa hours.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Call Center Agent
- Employer Entertainment Travel Associates
- Location Tampa, Florida
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 8, 2026
- Apply by September 8, 2026
- Country United States
- Overview Full job description on this page (228 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Call Center Agent
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
- Explain products or services and prices, and answer questions from customers.
- Record names, addresses, purchases, and reactions of prospects contacted.
- Maintain records of contacts, accounts, and orders.
- Answer telephone calls from potential customers who have been solicited through advertisements.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Ask HN: Who is hiring? (July 2015)
- Hacker News — Tech Billionaires Need to Stop Trying to Make the Science Fiction They Grew Up
- Hacker News — Government shutdown spotlights 78% of US workers live paycheck to paycheck
- Hacker News — Ask HN: Who is hiring? (November 2015)
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
Occupation family: Call Center Agent
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