Call Center Agent – Erie Home

Join Erie Home as a Call Center Agent in Toledo, Lucas County, and help homeowners discover innovative home improvement solutions while building a rewarding full-time career. We're a rapidly expanding home improvement company seeking motivated professionals to connect with customers who actively want to learn about our products.

What This Role Involves

As a Call Center Agent with Erie Home, you'll spend your day doing meaningful work that directly impacts homeowners' satisfaction. You won't be making cold calls or chasing reluctant prospects. Instead, you'll receive inbound calls from qualified homeowners who've already expressed genuine interest in our home improvement offerings. This approach means more productive conversations, higher job satisfaction, and real opportunity to grow your income based on your performance and skills.

What You'll Do

• Answer inbound calls from interested homeowners and listen to their home improvement needs
• Present Erie Home products and services in a clear, compelling way that resonates with each customer
• Answer questions and provide detailed product information to help customers make informed decisions
• Document customer interactions and maintain accurate records in our system
• Work collaboratively with your team to meet performance goals and support company growth

What You Bring

• Strong communication and active listening skills
• Enthusiasm for helping customers solve real home improvement challenges
• Reliability and the ability to work full-time hours
• Motivation to succeed and grow your earning potential with us
• Professional phone manner and a customer-first mindset

More About Erie Home

Erie Home is one of the fastest-growing home improvement companies in the United States. We're expanding rapidly and building a team of energetic, motivated professionals who want to make an impact. Our call center agents are the voice of our brand, and we're looking for people who take pride in delivering excellent service to every homeowner we reach.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.