- Company: AAA Mid-Atlantic
- Location: Toms River, NJ - CCIT (Job Posting)
- Salary: Pay not listed
AAA Mid-Atlantic at a glance
aaamidatlantic.comAaamidatlantic (AAA Mid-Atlantic) operates under aaamidatlantic.com as a regional AAA club. Recent coverage includes travel-safety guidance for spring break, CEO business commentary, heatwave vehicle-risk warnings, and seasonal gift ideas from outlets such as WTVR and Delaware Business Times.
Aaamidatlantic is hiring a Full Time Automotive Service Advisor in Toms River, NJ - CCIT (Job Posting) to serve as a key point of contact between vehicle owners and the service team. This Automotive Service Advisor opportunity near Toms River, NJ - CCIT (Job Posting) is ideal for candidates searching for Automotive Service Advisor jobs or Aaamidatlantic careers who thrive on clear communication and efficient service coordination.
About the Role
As the Automotive Service Advisor with Aaamidatlantic in Toms River, NJ - CCIT (Job Posting), you will manage the complete customer intake and work-order process for vehicle service visits. The position centers on translating owner concerns into accurate repair documentation, setting realistic timelines, and keeping guests informed from drop-off through final walk-around. Because this Full Time role is not remote, you will work on-site in Toms River, NJ - CCIT (Job Posting), collaborating face-to-face with technicians and customers every day. Success means turning every service appointment into a confident, transparent experience that builds long-term loyalty.
Your Responsibilities
- Greet arriving customers promptly, listen carefully to described vehicle symptoms, and collect relevant history for each Automotive Service Advisor write-up.
- Create detailed service orders, costing estimates, and authorization sheets that technicians can follow without ambiguity.
- Present findings and recommended maintenance options in plain language, answer questions, and obtain approvals before work begins.
- Coordinate daily schedules with the shop, monitor progress, and update owners when parts delays or additional discoveries arise.
- Review completed work alongside customers, explain performed services and warranties, and arrange any needed follow-up appointments.
- Maintain accurate records of recommendations, invoices, and communications to support quality assurance and future service planning.
Qualifications
- Proven experience or strong aptitude in automotive customer service, preferably as a Service Advisor or similar front-counter role.
- Solid working knowledge of common vehicle systems and the ability to explain technical terms in everyday language.
- Excellent verbal communication, active listening, and conflict-resolution skills that put visitors at ease.
- Comfort with service-management software, digital estimating tools, and basic data entry under time pressure.
- High school diploma or equivalent plus a professional, welcoming demeanor suitable for an on-site Automotive Service Advisor in Toms River, NJ - CCIT (Job Posting).
- Reliable availability for Full Time, in-person hours and the organizational habit of balancing multiple open repair orders simultaneously.
Working at Aaamidatlantic
Aaamidatlantic is hiring for this role and offers a supportive team environment where Automotive Service Advisors are valued contributors to daily customer satisfaction in Toms River, NJ - CCIT (Job Posting).
How to Apply
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You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore AAA Mid-Atlantic online
What people say about AAA Mid-Atlantic
Recent news
- AAA Mid-Atlantic urges spring break travelers to take precautions before heading to Mexico - WTVR.com
- AAA Mid-Atlantic Chairman and CEO Talks Business - Delaware Business Times
- AAA Mid-Atlantic highlights the danger cars pose during heatwave - Delaware Public Media
- Perfect gift ideas for dads or grads from AAA Mid-Atlantic - WBAL-TV
- Gas prices increasing across Maryland, AAA Mid-Atlantic study finds - DC News Now
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Toms River, New Jersey
Weather right now in Toms River, Ocean County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
The role is listed in Toms River, Ocean County, New Jersey (CCIT site), on-site. New Jersey sits in the Mid-Atlantic/Northeast corridor, bordered by New York, the Atlantic, and the Delaware River—an urbanized hub rather than a remote market.
New Jersey is a state located in both the Mid-Atlantic and Northeastern regions of the United States. Located at the geographic hub of the heavily urbanized Northeast megalopolis, it is bordered to the northwest, north, and northeast by New York State; on its east, southeast, and south by the Atlantic Ocean; on its west by the Delaware River and Pennsylvania; and on its southwest by Delaware Bay a
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.6% — via BLS JOLTS
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 187,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Unemployment rate in New Jersey: 4.5% — via U.S. Bureau of Labor Statistics
Cost of living in New Jersey: 8.8% above the national average — via BEA
Minimum wage in New Jersey: $15.92/hr — via FRED
Real GDP per capita in New Jersey: $72,068 — via FRED
Home prices in New Jersey (year over year): +5.4% — via FRED
Median household income in Ocean County: $86,411 — via US Census ACS / Data USA
Average commute time in Ocean County: 31 min — via US Census ACS / Data USA
Most common commute in Ocean County: Drove Alone (75%) — via US Census ACS / Data USA
Households with home internet in Ocean County: 89% — via US Census ACS / Data USA
Nearby green space: 4 parks within 1.5km — closest is Garfinkle Park. via OpenStreetMap
Nearest public transit: Toms River Park & Ride (transit stop, 735m). via OpenStreetMap
Nearby history: Horner House, listed 1982 (198m away) — via National Register of Historic Places
Typical climate: average high 64°F / low 42°F year-round (summers around 83°F, winters around 24°F) — via NOAA 1991-2020 Normals
Walkability: Above average walkable — via EPA National Walkability Index
Typical rent nearby: $1,889/mo · $2,328/mo — via HUD Fair Market Rents
- Elevation 10m (33 ft)
Source: Wikipedia (state)
About this role & career path
Related work often involves supervising customer-service quality, resolving issues, coaching staff on hard cases, reviewing activity records, addressing performance problems, and setting schedules and assignments. O*NET frames this family under first-line office/admin supervision (43-1011.00).
Traits that fit this role
- Leadership Orientation
- Self-Control
- Social Orientation
- Cooperation
- Attention to Detail
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 3: Medium Preparation Needed. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. — via O*NET
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Office & Administrative Support occupations earn a national median of $39,669 — via US Census ACS / Data USA
Build the skills for this role
Build strength in customer de-escalation, clear service explanations, workflow coordination, and basic record review. No certification resources were provided for this listing.
Prepare stories about calming upset customers, translating technical work into plain language, and keeping a busy service lane organized. Be ready to discuss how you prioritize jobs, correct errors, and work with technicians without overpromising timelines.
Strong fit if you like high-touch automotive customer work, steady on-site pace in Toms River, and AAA-style member service. Weaker fit if you want remote work or pure wrenching rather than advising and coordination.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Automotive Service Advisor
- Employer AAA Mid-Atlantic
- Location Toms River, NJ - CCIT (Job Posting)
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 13, 2026
- Apply by August 12, 2026
- Country United States
- Overview Full job description on this page (434 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Automotive Service Advisor
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Employer website
Explore related openings
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Occupation family: Automotive Service Advisor
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