- Company: Concentrix
- Location: Boise, Idaho
- Salary: Pay not listed
- Work type: Remote
Concentrix at a glance
concentrix.com- Founded 2004
SEC filings mentioning "Concentrix": 706 · SIC industry: Services-Business Services, Nec — search EDGAR
Most recent 8-K (material company event) filed: Jul 24, 2026 — view filing
Registered as a global legal entity (LEI 5493000EAJN1KMPVA737, US) — via GLEIF
Concentrix is a U.S. business process outsourcing firm (founded 2004; HQ Newark, California). Formerly under SYNNEX, it became independent via IPO on December 1, 2020 and reached #426 on the Fortune 500 in 2025. It supports large-scale customer and tech operations for enterprise clients.
7,841 Wikipedia views in July 2026 — a rough gauge of public visibility.
CUSTOMER SERVICE / TECH SUPPORT REP - MEDIA
Concentrix, Boise, Idaho
Position Summary
We are seeking passionate and driven professionals to join our award-winning "One Concentrix" team as Customer Service / Tech Support Representatives. As a key member of our team, you will be responsible for delivering exceptional customer experiences and tech-based solutions for one of the world's best-known brands.
Key Responsibilities
- Provide outstanding customer service through phone, email, or chat support
- Diagnose and resolve technical issues efficiently
- Handle inquiries related to products and services
- Document interactions and maintain accurate records
- Stay informed about the latest technology trends and product updates
Who We're Looking For
We are looking for individuals who possess excellent communication skills, attention to detail, and a strong desire to help others. A background in customer service or tech support is preferred but not required. Strong problem-solving abilities and the ability to work independently are essential.
Working at Concentrix
- Full-time position with remote working options available
- Inclusive, award-winning company culture
- Opportunity for career growth within a Fortune 500 organization
- Military veterans encouraged to apply
Next Steps
If you are ready to grow with us and contribute to our success, we invite you to join our team. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Concentrix online
What people say about Concentrix
- AWS CEO says replacing junior devs with AI is 'one of the dumbest ideas'
- Australians to face age checks from search engines
- IA Writer takes Android app offline due to Google's policy changes
- Show HN: Uber for Coding — Build product with bounties
Recent news
- BlackRock (NYSE: CNXC) holds 6.53M Concentrix shares, 10.7% stake - Stock Titan
- Concentrix Investigation Initiated: Levi & Korsinsky Investigates the Officers and Directors of Concentrix (CNXC) - PR Newswire
- Concentrix Turns Everyday Action into Sustainability Progress at Scale - Yahoo Finance
- Concentrix (CNXC) Q1 2026 Earnings Call Transcript - Fortune
- Concentrix releases 2026 sustainability report, cuts emissions 25.7% - Investing.com
Latest from Concentrix
- Transforming Collections With AI-enabled, Omnichannel Engagement
- Is Your Loyalty Program Creating Value? 6 Metrics to Know.
- The Dispute Tightrope: How to Balance Financial Risk and Customer Trust
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Boise, Idaho
Weather right now in Boise, Idaho: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Role is remote; listed location is Boise, Idaho, Idaho. Idaho is a landlocked Pacific Northwest / Mountain West state bordering Montana, Wyoming, Nevada, Utah, Washington, Oregon, and a short stretch of Canada.
Idaho is a landlocked state in the Pacific Northwest and Mountain West subregions of the Western United States. It borders Montana and Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west; the state shares a small portion of the Canada–United States border to the north with the Canadian province of British Columbia. Idaho's state capital and largest city is Bois
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.6% — via BLS JOLTS
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 197,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in Idaho: 4.5% below the national average — via BEA
Minimum wage in Idaho: $7.25/hr — via FRED
Real GDP per capita in Idaho: $50,040 — via FRED
Home prices in Idaho (year over year): +1.8% — via FRED
Median household income in Ada County: $88,907 — via US Census ACS / Data USA
Nearby history: Idaho Building, listed 1978 (79m away) — via National Register of Historic Places
Typical climate: average high 64°F / low 41°F year-round (summers around 88°F, winters around 26°F) — via NOAA 1991-2020 Normals
Walkability: Most walkable — via EPA National Walkability Index
Typical rent nearby: $1,381/mo · $1,655/mo — via HUD Fair Market Rents
- Elevation 833m (2,733 ft)
Source: Wikipedia (state)
Build the skills for this role
- Clear phone/chat writing and de-escalation
- Basic troubleshooting (accounts, apps, connectivity)
- CRM/ticketing hygiene and policy adherence
- Multitasking under SLAs in a remote setup
- STAR stories for tough customers and remote focus
- Walk through a simple tech fix end-to-end
- Ask about media queue, metrics, and shift patterns
Strong fit if you like structured remote support, steady call/chat volume, and process-driven BPO work for a large public CX provider—not a builder/dev role.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service / Tech Support Representative – Media (Remote)
- Employer Concentrix
- Location Boise, Idaho · Remote-friendly
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 1, 2026
- Apply by September 1, 2026
- Country United States
- Overview Full job description on this page (219 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — AWS CEO says replacing junior devs with AI is 'one of the dumbest ideas'
- Hacker News — Australians to face age checks from search engines
- Hacker News — IA Writer takes Android app offline due to Google's policy changes
- Hacker News — Show HN: Uber for Coding — Build product with bounties
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
2 other opening(s) at Concentrix on Get A Job.AI
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