- Company: Personetics
- Location: Singapore (nationwide) (nationwide)
- Salary: Pay not listed
Personetics at a glance
SEC filings mentioning "Personetics": 5 — search EDGAR
Senior Customer Success Partner - Personetics - Singapore (nationwide) (nationwide)
Role Overview
At Personetics, we are at the forefront of shaping the Cognitive Banking era by leveraging AI to empower banks in anticipating customer needs and providing actionable insights. Our platform analyzes real-time transactional data, enabling proactive support for customers in managing their finances and achieving their financial goals.
Your Responsibilities
- Partner with key stakeholders within financial institutions to drive the adoption of Personetics’ solutions
- Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction and retention
- Identify opportunities for upselling and cross-selling Personetics’ products based on client needs and market trends
- Provide strategic guidance and support to clients in implementing and optimizing their use of our platform
- Collaborate with internal teams, including product development and marketing, to ensure the success of customer engagements
Requirements
- Minimum 5 years of experience in a Customer Success or Account Management role within the financial services industry
- Demonstrated ability to build and maintain strong client relationships
- Strong understanding of AI, machine learning, and data analytics in banking contexts
- Excellent communication and interpersonal skills
- Proven track record of driving customer satisfaction and retention through strategic initiatives
- Bachelor’s degree in Business, Finance, or a related field; MBA preferred
Why Join Personetics
Joining Personetics means being part of an innovative team that is transforming the banking industry. Our culture values collaboration, innovation, and customer success. As a Senior Customer Success Partner, you will have the opportunity to work with leading financial institutions and contribute to shaping the future of cognitive banking.
Next Steps
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Explore Personetics online
Working in Singapore (nationwide) (nationwide)
Singapore (nationwide) is a compact island city-state in Southeast Asia, just north of the equator off the southern tip of the Malay Peninsula, with a main island plus many smaller islets. Work here is typically urban, well-connected, and oriented around a dense business hub rather than sprawling suburbs.
Note: Singapore (nationwide) observes a public holiday on Aug 10 — National Day.
🇸🇬 Relocation safety for Singapore (nationwide): Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Singapore (nationwide): 2.8% — via World Bank
GDP per capita in Singapore (nationwide): $98,814 — via World Bank
Consumer price inflation in Singapore (nationwide): 0.9% (annual) — via World Bank
Real GDP growth in Singapore (nationwide): 5.0% (annual) — via World Bank
Average hours worked per week in Singapore (nationwide): 46.3 — via ILOSTAT
Build the skills for this role
Prioritize enterprise customer success skills: account planning, executive communication, retention and expansion hygiene, and comfort with product analytics. Domain fluency in financial services or digital banking products is often useful for Personetics-style fintech contexts. No certification list was provided for this role family.
Prepare concrete stories of saving or growing accounts, handling churn risk, and partnering cross-functionally. Be ready to discuss how you measure customer health, run executive updates, and prioritize a book of business. Tie examples to a senior partner level: judgment, influence without authority, and commercial awareness—not only ticket handling.
Strong fit if you enjoy relationship-led, outcome-focused work with sophisticated B2B clients and can operate from Singapore (nationwide) in a non-remote setup. Less ideal if you prefer pure support, individual contributor IC-only work without commercial ownership, or fully remote roles.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Senior Customer Success Partner
- Employer Personetics
- Location Singapore (nationwide) (nationwide)
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 22, 2026
- Apply by August 22, 2026
- Country Singapore (nationwide)
- Overview Full job description on this page (292 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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