Solari at a glance
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Solari
Join Solari as a Peer Support Specialist providing compassionate, empathetic phone support to Colorado residents seeking meaningful connection during their recovery. This remote, full-time position requires living in Colorado.
Position Summary
You'll answer calls from individuals experiencing isolation, fear, loneliness, and lack of support, offering genuine human connection and validation rather than clinical solutions. Drawing on your own recovery background, you'll inspire hope and help callers process their experiences while maintaining professional boundaries and non-judgmental presence. This full-time role offers two schedule options: Wednesday–Saturday, 9:30 a.m.–8:00 p.m., or Sunday–Wednesday, 6:30 a.m.–5:00 p.m.
Day-to-Day Responsibilities
- Answer incoming calls and establish collaborative relationships grounded in respect and acceptance
- Listen actively to callers' concerns and help them articulate and validate their feelings
- Guide callers toward practical coping strategies based on recovery principles
- Share your personal recovery experience authentically to model hope and resilience
- Identify crisis situations and follow established protocols to connect callers with crisis resources
- Document call details and significant interactions in our electronic health record system
- Maintain confidentiality in full compliance with HIPAA regulations
- Refer callers to community resources and support services as appropriate
- Champion a recovery-focused approach emphasizing choice, dignity, and self-determination
Qualifications
- Lived personal experience with recovery
- Previous experience working or volunteering in a peer support or recovery support role
- One or more years of volunteer or paid office-based work experience
- High School Diploma or GED
- Peer Support Specialist or Recovery Support Specialist certification (preferred but not required)
- Excellent listening and verbal communication skills
- Ability to work independently, remain accountable, and adapt to changing situations
- Reliable home internet connection (minimum 50 Mbps download, 5 Mbps upload, stable Ethernet required—Wi-Fi not permitted)
Working at Solari
Solari operates a statewide 24/7 crisis line serving individuals across Colorado. Since 2007, this award-winning nonprofit has been dedicated to inspiring hope through a compassionate team. Beyond our crisis phone line, Solari provides peer-run warm lines, mobile outreach, crisis stabilization, and trauma support services. You'll join a mission-driven organization committed to meeting people with acceptance, genuine care, and belief in each person's capacity for recovery.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit solari-inc.org.
Explore Solari online
Working in Denver, Colorado
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Denver is the capital and most populous city of the U.S. state of Colorado. Officially a consolidated city and county, it is located in the South Platte River valley on the western edge of the High Plains, and is just east of the Front Range of the Rocky Mountains (Rockies). Denver is the 19th-most populous city in the United States and the fifth-most populous state capital, with a population of 715,522 at the 2020 census. The ten-county Denver metropolitan area, with 3.1 million residents, is the 19th-largest metropolitan area in the country and functions as the economic and cultural center o
Colorado is a landlocked state in the Mountain West subregion of the Western United States. It is one of the Mountain states, and part of the Southwestern United States, sharing the Four Corners region with Arizona, New Mexico, and Utah. It is also bordered by Wyoming to the north, Nebraska to the northeast, Kansas to the east, and Oklahoma to the southeast. Colorado is noted for its landscape of
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
- Elevation 1,632m (5,354 ft)
Source: Wikipedia (state)
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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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