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Customer Service Executive (Confidential Projects)

PRISM+ at a glance

prismplus.sg
  • Founded 2017

SEC filings mentioning "PRISM+": 4,662search EDGAR

PRISM+

Seeking a Customer Service Executive for Confidential Projects at PRISM+ in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Join us to enhance customer satisfaction through exceptional service.

Position Summary

  • Provide top-notch customer service to clients of Confidential Projects
  • Handle customer inquiries, complaints, and feedback effectively
  • Collaborate with cross-functional teams to resolve customer issues
  • Maintain accurate records and update customer information as needed
  • Ensure all interactions align with PRISM+’s brand and values

Core Duties

  • Respond to customer inquiries via phone, email, and live chat
  • Resolve customer complaints and escalate issues when necessary
  • Offer product and service recommendations based on customer needs
  • Conduct follow-up calls and emails to ensure customer satisfaction
  • Monitor and analyze customer feedback to improve services

Qualifications

  • Minimum of 2 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Proficient in Microsoft Office Suite and CRM systems
  • Bachelor’s degree in Business Administration or a related field is preferred

About the Company

  • PRISM+ is a leading provider of innovative solutions for Confidential Projects
  • We prioritize customer satisfaction and strive for excellence in all we do
  • Our team is passionate about delivering exceptional service and support
  • We offer a dynamic and supportive work environment for our employees

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Working in Kuala Lumpur, Malaysia

Weather right now in Kuala Lumpur, Malaysia: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind:

Kuala Lumpur (KL), officially the Federal Territory of Kuala Lumpur, is the capital city and a federal territory of Malaysia. It is the most populous city in the country, covering an area of 243 km2 (94 sq mi) with a population of 2,075,600 as of 2024. Greater Kuala Lumpur, which itself includes the Klang Valley, is an urban agglomeration of 8.81 million people as of 2024. It is among the fastest growing metropolitan regions in Southeast Asia, in terms of both population and economic development.

Kuala Lumpur (KL), officially the Federal Territory of Kuala Lumpur, is the capital city and a federal territory of Malaysia. It is the most populous city in the country, covering an area of 243 km2 (94 sq mi) with a population of 2,075,600 as of 2024. Greater Kuala Lumpur, which itself includes the Klang Valley, is an urban agglomeration of 8.81 million people as of 2024. It is among the fastest

🇲🇾 Relocation safety for Malaysia: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in Malaysia: 3.8%via World Bank

  • Elevation 34m (112 ft)

Source: Wikipedia (state)

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