IT-Systemelektroniker (m/w/d)

Responsibilities

We are representing a confidential IT services provider in Hamburg. In this role, you will deliver technical support and infrastructure management for small and medium-sized business clients. Your day-to-day work includes:

• Providing 1st- and 2nd-level support via remote access, phone, and on-site visits
• Installing, maintaining, and troubleshooting IT hardware
• Administering Windows Server environments, Active Directory, Group Policy, Microsoft 365, Exchange, and Entra ID
• Configuring and managing networks, VLANs, VPNs, firewalls, and wireless infrastructure
• Supporting backup, monitoring, RMM, and endpoint security solutions in a managed services environment
• Deploying server, network, and workstation solutions for client sites
• Documenting all work clearly and thoroughly in ticketing systems

Much of the work can be performed remotely or from home; other tasks require travel to client locations. A Hamburg office workspace is available.

What We're Looking For

Our client values reliability, technical aptitude, and a willingness to learn over specific certifications. The ideal candidate brings:

• Completed IT vocational training is a plus, but career-changers and early-career professionals with strong practical IT knowledge are welcome
• Solid Windows knowledge and understanding of networking fundamentals: IP, DNS, DHCP
• Some exposure to Microsoft 365, Windows Server, or comparable infrastructure environments
• Experience with managed service providers or IT consulting is beneficial but not required
• A careful, independent working style with a knack for finding pragmatic solutions
• Friendly, patient communication with clients; calm demeanor during outages
• Valid Class B driver's license

This role is not a fit if you: need constant novelty and rapid change, want to redesign processes or lead strategic initiatives, seek quick advancement into management, or prioritize status over steady, thorough work.

How We Work with You

Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background and goals. Once we confirm a mutual fit, we submit your profile to our client for consideration. Please do not contact the employer directly; all communication flows through our recruiting process to ensure confidentiality and professionalism.

Pay

This is a permanent, full-time position (40 hours per week) with three months' probation. The package includes:

• Annual gross salary: €40,000–€60,000, based on experience and qualifications (paid by the client)
• 30 days of annual leave
• Flexible home-office arrangements depending on workload
• Laptop and mobile phone provided
• Professional training and certifications available by agreement

Equal Opportunity: Get A Job.ai is committed to equal employment opportunity. We evaluate candidates based on qualifications and experience without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.