Business Director – Global Coffee Brand

Responsibilities

We are representing a confidential global marketing production organization seeking a Business Director to lead strategic client relationships for a major global coffee brand account based in London. This hybrid role (approximately four days per week in office) requires a dynamic business leader who can drive revenue growth, manage complex stakeholder relationships, and deliver strategic counsel at the highest levels.

In this position, you will:

• Support senior leadership in driving revenue growth across new business opportunities and organic account expansion
• Build and maintain C-level client relationships, serving as a trusted strategic advisor on production capabilities and content strategies
• Develop and execute client business development plans, communications strategies, and identify growth opportunities
• Lead new business pitches and cross-sell capabilities to extend service offerings
• Oversee day-to-day client engagement and relationship health, monitoring satisfaction metrics and implementing corrective action when needed
• Partner with commercial and operations teams to formulate plans that leverage opportunities and drive client partnerships
• Provide strategic insights to clients on monthly and quarterly bases
• Drive account governance including quarterly and annual business reviews
• Manage P&Ls, budgets, forecasting, and monthly financial performance to achieve contribution margin targets
• Collaborate across creative, production, operations, technology, and finance teams to unlock growth opportunities
• Lead and inspire cross-functional portfolio teams, fostering a culture of collaboration, diversity, and continuous learning
• Create compelling case studies and strategic presentations with strong storytelling

What We're Looking For

Our client needs a proven business leader with:

• Extensive experience in client services within marketing, integrated campaigns, digital agency, or consultancy environments
• Demonstrated ability to grow revenue through strategic initiatives, organic growth, and new business development
• Strong business and financial acumen with knowledge of profit levers and P&L management
• Expert client relationship skills in multi-stakeholder, matrix reporting environments
• Track record of driving positive client satisfaction scores or turning around challenging relationships
• Ability to build partnerships across disciplines, networks, and teams in complex organizations
• Exceptional written and verbal communication skills, with the ability to craft clear, strategic presentations and compelling narratives
• Strong grasp of marketing technology landscape, specifically GenAI, agentic workflows, and their impact on production processes
• Proven consultative skills with a proactive, strategic approach to client engagement
• Authentic passion for great work, team development, and business growth
• Insatiable curiosity and commitment to continuous learning
• Interest in sustainability and driving sustainable practices in content production

How We Work with You

Get A Job.ai serves as your advocate throughout the hiring process. When you apply through our platform, one of our experienced recruiters will screen your application and discuss the opportunity with you in detail. If there's a strong match, we'll submit your profile to our client and guide you through each stage of their interview process. We ask that you do not contact the client directly, as this allows us to best represent your interests and coordinate all communications on your behalf.

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Equal Opportunity

Get A Job.ai is committed to inclusive hiring practices. We consider all qualified applicants and encourage applications from candidates of all backgrounds.