Tourist Information Counselor

Join the Commonwealth of Pennsylvania as a Tourist Information Counselor in West End, Dauphin County. This full-time position with the Department of Transportation offers a rewarding opportunity to be Pennsylvania's ambassador to visitors from around the world, helping people discover the state's best attractions and travel destinations.

About the Role

As a Tourist Information Counselor, you'll serve as the welcoming first point of contact for travelers visiting Pennsylvania. This is your chance to make a memorable impression, share your knowledge of the state's attractions, and help guests plan unforgettable journeys. You'll work directly with the Department of Transportation to ensure visitors receive accurate, helpful guidance every single day.

What You'll Do

• Greet and welcome visitors with professionalism and a genuine smile
• Answer questions about Pennsylvania destinations, attractions, and travel routes
• Recommend activities and accommodations based on visitor interests and needs
• Provide travel materials, maps, and promotional information
• Maintain a clean, organized information center
• Represent the Commonwealth positively and professionally at all times
• Assist with travel planning and itinerary suggestions

What We're Looking For

• Excellent interpersonal and communication skills
• Genuine enthusiasm for Pennsylvania's attractions and destinations
• Ability to work effectively with diverse visitors and backgrounds
• Strong organizational skills and attention to detail
• Knowledge of local and statewide travel resources
• Professional demeanor and customer service orientation
• Reliability and commitment to full-time employment

About Commonwealth of Pennsylvania

The Commonwealth of Pennsylvania is committed to serving its residents and visitors with excellence. The Department of Transportation plays a vital role in managing the state's transportation infrastructure and promoting safe, accessible travel throughout Pennsylvania. As part of our team, you'll contribute to the state's reputation as a top destination for tourism and travel.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.