Customer Service Associate I

Join Family Dollar as a Customer Service Associate I in Harbor Springs, Emmet County, and become a valued member of our team dedicated to delivering outstanding customer service and maintaining a welcoming shopping environment in our store.

About This Position

This is a full-time Customer Service Associate I position where you'll be at the heart of our store operations. You'll work directly with customers every day, help them find what they're looking for, and process their purchases. Your role combines customer interaction with essential store operations responsibilities to ensure every shopper has a positive experience at Family Dollar.

What You'll Do

• Welcome customers and respond to inquiries about products and store services
• Provide knowledgeable recommendations to help customers find what they need
• Operate the cash register and process transactions with accuracy and efficiency
• Handle cash, checks, and payment methods while following proper security procedures
• Safeguard company assets and maintain a secure store environment
• Stock shelves and rotate merchandise to keep displays organized and well-presented
• Ensure the store remains clean, organized, and customer-ready throughout your shift

What We're Looking For

• Experience in customer service or a strong willingness to learn
• Dependable work ethic with consistent attendance and punctuality
• Strong attention to detail and ability to work carefully with cash and inventory
• Honest, trustworthy character and commitment to protecting company resources
• Ability to work collaboratively with team members in a retail environment
• Flexibility to work assigned schedules, which may include evenings and weekends

About Family Dollar

Family Dollar serves customers across the nation with affordable variety merchandise and genuine customer service. We believe in creating employment opportunities and strengthening the communities where we operate by offering fair jobs and value to our neighbors.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.