Youth and Family Care Connection, Midnight Medical Assistant/Receptionist

Newoakland is hiring a Youth and Family Care Connection, Midnight Medical Assistant/Receptionist for a full-time opportunity based in Pontiac, MI, offering candidates the chance to deliver essential overnight support in a dedicated care setting.

About This Position

This Youth and Family Care Connection, Midnight Medical Assistant/Receptionist position with Newoakland in Pontiac, MI combines clinical assisting duties with front-desk coordination during late-night hours. The role focuses on ensuring smooth patient flow, accurate documentation, and responsive service for individuals and families seeking care after regular business times. It suits professionals ready to handle both administrative and hands-on medical tasks in a structured, team-oriented environment while prioritizing safety and confidentiality.

Day-to-Day Responsibilities

• Welcome and register overnight visitors, verify details, and guide them through intake processes for Youth and Family Care Connection services.
• Manage incoming telephone inquiries, route messages, and schedule follow-up appointments as needed.
• Record vital signs, collect basic health information, and prepare examination areas for clinical staff.
• Update electronic records, process forms, and maintain accurate patient charts throughout the shift.
• Support medical providers with routine assisting tasks, inventory checks of supplies, and room sanitation between visits.
• Coordinate with team members to handle emergencies, ensure facility readiness, and complete end-of-shift handovers.

Requirements

• Proven ability to perform core medical assistant and receptionist functions such as patient intake, basic clinical measurements, and phone management.
• Strong organizational skills for managing multiple overnight requests, documentation accuracy, and calendar coordination.
• Clear verbal and written communication suited to interacting with youth, families, and healthcare colleagues.
• Reliability for consistent full-time midnight coverage and adherence to privacy standards in a care setting.
• Familiarity with standard office software and willingness to learn facility-specific systems used at Newoakland locations in Pontiac, MI.
• Physical readiness to stand, move between areas, and assist with mild patient support during shifts.

Why Join Newoakland

Newoakland is hiring for this role and offers a supportive team environment where Midnight Medical Assistant/Receptionist professionals contribute meaningfully to Youth and Family Care Connection efforts in Pontiac, MI.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.