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Youth and Family Care Connection, Midnight Medical Assistant/Receptionist

New Oakland · Pontiac, MI

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Prepare examples of overnight or high-responsibility desk work, de-escalating stressed callers/families, multitasking phones and walk-ins, and following medical office privacy rules. Ask how Youth and Family Care Connection staffs midnights, what MA vs. reception duties split, and how emergencies are escalated after hours.

Fit summary

Strong fit if you want on-site Pontiac clinic work, can stay sharp overnight, and enjoy mixed admin/clinical support for youth and family care settings rather than pure daytime specialty practice.

Day in the role

On the midnight shift as Medical Assistant/Receptionist for Youth and Family Care Connection, expect overnight front-desk coverage: check-ins, phones, scheduling, and basic clinical support under clinic protocols. Quiet hours mean fewer walk-ins but higher need for calm crisis-aware communication, accurate charting handoffs, and keeping the reception area ready for next-day staff.

Skills to emphasize

Build reliability on overnight workflows: EHR check-in, HIPAA-safe front desk habits, basic vitals/rooming if required by the clinic, and clear shift-to-day handoffs. No certification resources were provided in DATA/CERTS for this listing.

FAQ from this listing

Is this role remote?

No. The listing marks remote as 0 and is tied to Pontiac, MI.

What does the title imply day to day?

A midnight Medical Assistant/Receptionist hybrid: front-desk operations plus support tasks typical of a youth and family care clinic connection setting.

Are salary or review scores available?

No verified pay bands, star ratings, or Glassdoor/Indeed-style reviews were supplied in DATA for this job.

Company facts (cached)

Website: newoakland.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Newoakland is hiring a Youth and Family Care Connection, Midnight Medical Assistant/Receptionist for a full-time opportunity based in Pontiac, MI, offering candidates the chance to deliver essential overnight support in a dedicated care setting. About This Position This Youth and Family Care Connection, Midnight Medical Assistant/Receptionist position with Newoakland in Pontiac, MI combines clinical assisting duties with front-desk coordination during late-night hours. The role focuses on ensuring smooth patient flow, accurate documentation, and responsive service for individuals and families seeking care after regular business times. It suits professionals ready to handle both administrative and hands-on medical tasks in a structured, team-oriented environment while prioritizing safety and confidentiality. Day-to-Day Responsibilities Welcome and register overnight visitors, verify details, and guide them through intake processes for Youth and Family Care Connection services. Manage incoming telephone inquiries, route messages, and schedule follow-up appointments as needed. Record vital signs, collect basic health information, and prepare examination areas for clinical staff. Update electronic records, process forms, and maintain accurate patient charts throughout the shift. Support medical providers with routine assisting tasks, inventory checks of supplies, and room sanitation between visits. Coordinate with team members to handle emergencies, ensure facility readiness, and complete end-of-shift handovers. Requirements Proven ability to perform core medical assistant and receptionist functions such as patient intake, basic clinical measurements, and phone management. Strong organizational skills for managing multiple overnight requests, documentation accuracy, and calendar coordination. Clear verbal and written communication suited to interacting with youth, families, and healthcare colleagues. Reliability for consistent full-time midnight coverage and adherence to privacy standards in a care setting. Familiarity with standard office software and willingness to learn facility-specific systems used at Newoakland locations in Pontiac, MI. Physical readiness to stand, move between areas, and assist with mild patient support during shifts. Why Join Newoakland Newoakland is hiring for this role and offers a supportive team environment where Midnight Medical Assistant/Receptionist professionals contribute meaningfully to Youth and Family Care Connection efforts in Pontiac, MI. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

Generated for personal interview prep · 2026-08-02 UTC · getajob.ai