Universal Banker – Burlington, CT

Join M&T Bank as a Universal Banker in our Burlington branch, located in Hartford County, Connecticut. In this full-time position, you'll be the backbone of our branch operations—delivering exceptional customer experiences while driving sales and service excellence across consumer and business banking.

About the Role

As a Universal Banker at our Burlington, CT location, you'll play a vital role in creating positive customer interactions and supporting the financial needs of our community. This position combines operational expertise with client-focused service, balancing teller responsibilities with proactive engagement opportunities.

What You'll Do

• Manage day-to-day teller operations and process customer transactions with accuracy and efficiency
• Conduct customer appointments—both scheduled and walk-ins—to understand financial needs and present relevant banking solutions
• Provide exceptional service to both consumer and business banking customers across all channels
• Engage customers through digital banking tools and services to enhance their financial experience
• Support branch operations and maintain a welcoming environment that builds customer loyalty
• Identify cross-selling opportunities and contribute to the branch's sales goals

What We're Looking For

• Strong customer service orientation with the ability to build rapport quickly
• Cash handling and transaction processing experience or proven ability to learn rapidly
• Sales mindset with interest in consultative banking and financial products
• Comfort with banking technology and digital platforms
• Reliability, integrity, and professional communication skills
• Ability to juggle multiple priorities in a fast-paced branch environment

About M&T Bank

M&T Bank is a trusted regional financial institution committed to serving communities across the Northeast. We invest in our employees' growth and foster a collaborative culture where every team member contributes to customer success.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.