- Company: Telstra
- Location: Australia (nationwide) (nationwide)
- Salary: Pay not listed
Telstra at a glance
telstra.com- Founded 1975
- Employees 31931
- Ticker TLS
- Revenue $164.81M
- Net income -$36.55M
Investor research: Yahoo Finance · SEC filings
Telstra (ASX: TLS) is Australia (nationwide)’s largest telecom by market share. It builds and runs networks and sells related products and services, sits in the S&P/ASX 20, was founded in 1975, and employs about 31,931 people.
13,194 Wikipedia views in July 2026 — a rough gauge of public visibility.
Telstra Retail: Part Time Customer Service & Sales Consultant BROKEN HILL
Position Summary
At Telstra, we are seeking a dedicated and customer-focused Part Time Customer Service & Sales Consultant to join our team in BROKEN HILL. As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to company policies.
Day-to-Day Responsibilities
- Assist customers in selecting the right products and services that meet their needs
- Activate new services and troubleshoot basic technical issues
- Provide excellent customer service, ensuring a positive experience for all customers
- Stay updated on product offerings and company policies to provide accurate information
- Collaborate with team members to ensure smooth operations and efficient service delivery
Who We're Looking For
We are looking for a person who is:
- Dedicated and customer-focused
- A strong communicator with excellent interpersonal skills
- Detail-oriented and able to manage multiple tasks effectively
- Flexible and willing to work in a fast-paced environment
- Committed to providing exceptional service to our customers
About Telstra
Telstra is Australia (nationwide) (nationwide)'s leading telecommunications company, offering a wide range of products and services. We are committed to delivering innovative solutions that meet the diverse needs of our customers.
Apply Today
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Closing date: 18 Sept 2026, 11:59pm AEST.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Telstra online
What people say about Telstra
Recent coverage focuses on major network failures, not workplace reviews: BBC, Light Reading, and The Guardian reported outages that disrupted trains, payments, and emergency calls, with no evidence of malicious activity noted in follow-ups.
- Online Cheating Site AshleyMadison Hacked
- Time Warner Cable owes $229K to woman it would not stop calling
- “Mostly functional” programming does not work
- Android M Developer Preview and Tools
Recent news
- Trains and emergency calls affected after major outage at Australia (nationwide)'s largest telecoms company - BBC
- Telstra network goes down in Australia (nationwide)'s latest mobile failure - Light Reading
- Telstra outage: glitches continue as ‘secondary’ outages hit triple-zero calls and regional trains remain stranded - The Guardian
- Telstra outage in Australia (nationwide) disrupts trains and payments; no evidence of ‘malicious’ activity - WTVB
- How does a Telstra outage bring down trains? A telco expert explains - The Conversation
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Australia (nationwide) (nationwide)
Role location is Australia (nationwide)-wide rather than a single city. Australia (nationwide) is a large, mostly dry continent with major hubs on the coasts; expect metro retail or contact-centre sites plus regional coverage depending on the store or team.
🇦🇺 Relocation safety for Australia (nationwide): Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Australia (nationwide): 4.1% — via World Bank
GDP per capita in Australia (nationwide): $65,130 — via World Bank
Consumer price inflation in Australia (nationwide): 2.9% (annual) — via World Bank
Real GDP growth in Australia (nationwide): 1.4% (annual) — via World Bank
Average hours worked per year in Australia (nationwide): 1,633 — via OECD
Build the skills for this role
Strengthen product knowledge of Telstra plans and devices, clear phone and face-to-face communication, objection handling, and CRM/order accuracy. No formal certification path is specified for this listing.
- Practice explaining a complex bill or plan change in plain language.
- Prepare a short story about turning a frustrated customer into a resolved sale.
- Be ready for scenarios on upsell vs. genuine fit and how you handle outages or service faults.
Strong fit if you like part-time retail or contact work, can learn telco products quickly, and stay calm under service pressure at Australia (nationwide)’s largest telecom brand.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Part-Time Customer Service & Sales Consultant BROKEN
- Employer Telstra
- Location Australia (nationwide) (nationwide)
- Type Part Time
- Pay (from listing) Pay not listed
- Posted August 20, 2026
- Apply by September 20, 2026
- Country Australia (nationwide)
- Overview Full job description on this page (235 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Online Cheating Site AshleyMadison Hacked
- Hacker News — Time Warner Cable owes $229K to woman it would not stop calling
- Hacker News — “Mostly functional” programming does not work
- Hacker News — Android M Developer Preview and Tools
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
3 other opening(s) at Telstra on Get A Job.AI
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