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Strong fit if you like part-time retail or contact work, can learn telco products quickly, and stay calm under service pressure at Australia’s largest telecom brand.
As a part-time Customer Service & Sales Consultant at Telstra, you would help customers with mobile, internet, and home services: greet or take calls, diagnose plan and device issues, explain offers, process upgrades and bill changes, and meet sales and service targets within rostered shifts.
Strengthen product knowledge of Telstra plans and devices, clear phone and face-to-face communication, objection handling, and CRM/order accuracy. No formal certification path is specified for this listing.
No. The listing is on-site in Australia (remote flag is off).
It builds and operates telecom networks and sells related consumer and business services across Australia.
Customer-facing sales or support, comfort with products and systems, and clear communication under time pressure.
Website: telstra.com
Telstra Group Limited is an Australian telecommunications company that builds and operates telecommunications networks and markets related products and services. It is a member of the S&P/ASX 20 stock index, and is Australia's largest telecommunications company by market share. As of June 2025, Telstra CEO Vicky Brady joined the board of the BCA, one of Australia's most influential gas lobby groups.
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Telstra Retail: Part Time Customer Service & Sales Consultant BROKEN HILL Position Summary At Telstra, we are seeking a dedicated and customer-focused Part Time Customer Service & Sales Consultant to join our team in BROKEN HILL. As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to company policies. Day-to-Day Responsibilities Assist customers in selecting the right products and services that meet their needs Activate new services and troubleshoot basic technical issues Provide excellent customer service, ensuring a positive experience for all customers Stay updated on product offerings and company policies to provide accurate information Collaborate with team members to ensure smooth operations and efficient service delivery Who We're Looking For We are looking for a person who is: Dedicated and customer-focused A strong communicator with excellent interpersonal skills Detail-oriented and able to manage multiple tasks effectively Flexible and willing to work in a fast-paced environment Committed to providing exceptional service to our customers About Telstra Telstra is Australia's leading telecommunications company, offering a wide range of products and services. We are committed to delivering innovative solutions that meet the diverse needs of our customers. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Closing date: 18 Sept 2026, 11:59pm AEST.
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