- Company: U-Haul
- Location: Webster, Massachusetts
- Salary: $15–$16/hr
U-Haul at a glance
amerco.com- Ticker UHAL
- Revenue $761.45M
- Net income $83.13M
Investor research: Yahoo Finance · SEC filings
7,034 Wikipedia views in July 2026 — a rough gauge of public visibility.
Customer Service Representative at U-Haul - Webster, Massachusetts
Role Overview
We are seeking friendly and motivated individuals to join our team as Customer Service Representatives. As a key member of our support network, you will be the face of U-Haul company in providing exceptional customer service.
Day-to-Day Responsibilities
- Provide excellent customer service through phone, email, or in-person interactions
- Assist customers with their moving needs and inquiries
- Solve problems and resolve customer issues promptly
- Maintain a positive attitude and professional demeanor at all times
- Work as part of a supportive team to ensure smooth operations
Who We're Looking For
We are looking for individuals who possess strong communication skills, the ability to handle multiple tasks efficiently, and a genuine passion for helping others. Applicants must be able to work well in a fast-paced environment and maintain a high level of customer satisfaction.
More About U-Haul
- Compensation Range: $15.00 to $16.00 per hour
- Location: 74 Worcester Rd, Webster, Massachusetts 01570, United States of America
- Full-time employment with no remote work options available
Apply Today
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Join our team and make a difference in the lives of our customers.
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore U-Haul online
What people say about U-Haul
- Columbia becomes the first US university to divest from private prison companies
- Show HN: Fleetzen – “Uber for moving large items”
- What I’m Teaching my Son about Money
- American Express Says It Will Buy Revolution Money
Recent news
- Thieves ram U-Haul into clothing and shoe store in downtown Atlanta - WSB-TV
- Large police search for drivers who abandoned U-Haul truck in Sturbridge - NBC Boston
- "Extremely Reckless" U-Haul Nearly Caused Multiple Head-On Crashes, Then Two People Ditched It and Ran - Yahoo
- Police searching for suspects accused of recklessly driving U-Haul before abandoning it in Sturbridge - WHDH
- Masked thieves crash U-Haul van into Atlanta store, police say - Atlanta News First
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Webster, Massachusetts
Note: US observes a public holiday on Sep 7 — Labour Day.
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 2.0% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 209,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
About this role & career path
Traits that fit this role
- Self-Confidence
- Perseverance
- Social Orientation
- Achievement Orientation
- Dependability
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Industry news
- Comparing Amazon.com With Industry Competitors In Broadline Retail Industry - Benzinga
- Sports Direct owner Mike Ashley tightens hold on Hugo Boss - The Guardian
- | Retail sales fell; can Walmart buck the trend? - Fibre2Fashion
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Sales & Related occupations earn a national median of $37,814 — via US Census ACS / Data USA
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Representative
- Employer U-Haul
- Location Webster, Massachusetts
- Type Full Time
- Pay (from listing) $15–$16/hr
- Posted August 18, 2026
- Apply by September 17, 2026
- Country United States
- Overview Full job description on this page (226 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Service Representative
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Answer customers' questions about services, prices, availability, or credit terms.
- Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
- Compute and compare costs of services.
- Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
- Contact prospective or existing customers to discuss how services can meet their needs.
- Create forms or agreements to complete sales.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Columbia becomes the first US university to divest from private prison companies
- Hacker News — Show HN: Fleetzen – “Uber for moving large items”
- Hacker News — What I’m Teaching my Son about Money
- Hacker News — American Express Says It Will Buy Revolution Money
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
3 other opening(s) at U-Haul on Get A Job.AI
Occupation family: Customer Service Representative
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