- Company: Brick Works
- Location: Horsley Park, Fairfield
- Salary: Pay not listed
Brick Works at a glance
SEC filings mentioning "Brickworks": 35 — search EDGAR
Registered as a global legal entity (LEI 894500WE6T912ASTBP62, AU) — via GLEIF
OSHA safety record: 2 confirmed violations across 1 inspection — via OSHA Establishment Search
CUSTOMER SERVICE MANAGER at Brickworks in Horsley Park, Fairfield
What This Role Involves
We are seeking a motivated and experienced Customer Service Manager to lead our customer service team based in Horsley Park, NSW. Reporting directly to the General Manager, you will be responsible for leading and supporting your team to deliver exceptional customer service while driving operational efficiency and continuous improvement.
Day-to-Day Responsibilities
- Oversee daily customer service operations
- Build strong relationships with customers
- Drive operational efficiency and continuous improvement initiatives
- Support the General Manager in achieving organizational goals
- Ensure high standards of customer satisfaction are maintained
What You Bring
- Motivated and experienced individual with a proven track record in customer service management
- Strong leadership skills to manage and motivate a team
- Excellent communication and interpersonal skills
- Adept at driving operational efficiency and continuous improvement
- Proven ability to build strong relationships with customers
Working at Brickworks
At Brickworks, we value our employees and provide a supportive work environment. We offer competitive salaries and benefits packages that align with industry standards.
Next Steps
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Brick Works online
About this role & career path
Traits that fit this role
- Initiative
- Self-Confidence
- Optimism
- Leadership Orientation
- Adaptability
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 4: Considerable Preparation Needed. Most of these occupations require a four-year bachelor's degree, but some do not. — via O*NET
Industry news
- Q&A with Josh Martin, CPA, Founder of Martin Business Management: Rethinking the Business Management Model - citybiz
- 2025 trends: Here are the best industries and cities for US small businesses - Tacoma News Tribune
- Marquis Who's Who Honors Rhiannon R. Johnston for Expertise in Business Management - 24-7 Press Release Newswire
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Management occupations earn a national median of $86,012 — via US Census ACS / Data USA
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Manager
- Employer Brick Works
- Location Horsley Park, Fairfield
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 18, 2026
- Apply by September 17, 2026
- Overview Full job description on this page (195 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Service Manager
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Assign, supervise, and review the activities of public relations staff.
- Confer with labor relations managers to develop internal communications that keep employees informed of company activities.
- Design and edit promotional publications, such as brochures.
- Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.
- Develop, implement, or maintain crisis communication plans.
- Direct activities of external agencies, establishments, or departments that develop and implement communication strategies and information programs.
Explore related openings
Occupation family: Customer Service Manager
Research this employer
Pull public facts we already cached for this company (Wikipedia, news, discussions). We never invent Glassdoor-style ratings.
Open interview kit (print-friendly)
Free for candidates — daily or weekly emails when matching roles go live.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Get free job alerts so new matches reach you first
- Upload your resume to apply faster
- Register now to access our free AI resume builder
Hiring instead? Post a job and reach candidates searching right now.