- Company: East Waste
- Location: Adelaide CBD, Adelaide, Australia, Australia
- Salary: Pay not listed
East Waste at a glance
SEC filings mentioning "East Waste": 55 — search EDGAR
CUSTOMER SERVICE OFFICER at East Waste in Adelaide CBD, Adelaide, Australia, Australia
Role Overview
The Customer Service Officer position at East Waste offers a part-time opportunity to join our team in the heart of Adelaide. As an integral member of our customer service department, you will be responsible for providing exceptional support and advice to customers regarding waste collection services.
Core Duties
- Respond to customer inquiries via phone, email, and in-person interactions
- Process customer complaints and provide resolutions
- Assist with the scheduling of waste collections and other related services
- Provide accurate information on waste management policies and procedures
- Maintain a professional demeanor and ensure high standards of customer service
What You Bring
- A minimum of 1-2 years’ experience in customer service or related field is preferred
- Strong communication skills, both written and verbal
- Ability to work effectively under pressure and manage multiple tasks simultaneously
- Proficiency in Microsoft Office Suite and familiarity with CRM systems
- A proactive approach to problem-solving and a commitment to customer satisfaction
About the Company
East Waste, trading as The Eastern Waste Management Authority, is a regional subsidiary of several councils including Adelaide Hills Council, City of Burnside, Campbelltown City Council, City of Mitcham, City of Norwood Payneham & St Peters, City of Prospect, City of Unley, and the Corporation of the Town of Walkerville. Our mission is to provide efficient waste collection services while promoting sustainable practices in our community.
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Explore East Waste online
Working in Adelaide CBD, Adelaide, Australia, Australia
Weather right now in Adelaide CBD, Adelaide, Australia: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
South Australia is a state in the southern central part of Australia. With a total land area of 984,314 square kilometres (380,046 sq mi), it is the fourth-largest of Australia's states and territories by area, which includes some of the most arid parts of the continent. With 1.9 million people as of June 2025, it is the 17th-largest subdivision in the world and the fifth-largest in Australasia. I
🇦🇺 Relocation safety for Australia: Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Australia: 4.1% — via World Bank
GDP per capita in Australia: $65,130 — via World Bank
Consumer price inflation in Australia: 2.9% (annual) — via World Bank
Real GDP growth in Australia: 1.4% (annual) — via World Bank
Average hours worked per year in Australia: 1,633 — via OECD
Average weekly earnings in South Australia: A$1,491 — via Australian Bureau of Statistics
Unemployment rate in South Australia: 4.3% — via Australian Bureau of Statistics
- Elevation 54m (177 ft)
Source: Wikipedia (state)
About this role & career path
Traits that fit this role
- Optimism
- Empathy
- Self-Control
- Social Orientation
- Cooperation
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Office & Administrative Support occupations earn a national median of $39,669 — via US Census ACS / Data USA
Market context
- Similar listings in Adelaide CBD, Adelaide, Australia 1
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Officer
- Employer East Waste
- Location Adelaide CBD, Adelaide, Australia, Australia
- Type Part Time
- Pay (from listing) Pay not listed
- Posted August 15, 2026
- Apply by September 14, 2026
- Country Australia
- Overview Full job description on this page (257 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Service Officer
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Explore related openings
Occupation family: Customer Service Officer
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