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Customer Service Officer (Part-Time – Flexible Hours)

  • Company: Building Systems Group
  • Location: Adelaide CBD, Adelaide, Australia, Australia
  • Salary: Pay not listed
  • Part Time
  • Company site
  • Pay not listed

Building Systems Group at a glance

SEC filings mentioning "Building Systems Group": 6search EDGAR

CUSTOMER SERVICE OFFICER (PART-TIME - FLEXIBLE HOURS)
Building Systems Group
Adelaide CBD, Adelaide, Australia, Australia

The Opportunity

Join Building Systems Group as a Customer Service Officer in our part-time role. This position offers flexible hours to suit the right candidate and is based in the Adelaide CBD. As Australia's leading manufacturer and distributor of premium aluminium products and systems, we are dedicated to shaping homes, industries, infrastructure, and communities across the nation.

Key Responsibilities

  • Providing exceptional customer service through phone, email, and in-person interactions
  • Tackling a wide range of inquiries and issues related to our products and services
  • Assisting with order processing, returns, and customer complaints
  • Maintaining accurate records and updating databases as needed

Requirements

  • Minimum 1-2 years' experience in customer service or a related field
  • Strong communication skills, both written and verbal
  • A proactive attitude with the ability to work independently and as part of a team
  • Proficient in Microsoft Office Suite (Word, Excel)
  • Flexible working hours to accommodate various shifts

About the Company

At Building Systems Group, we pride ourselves on our commitment to excellence. Our competitive salary bonus scheme and genuine career development opportunities ensure that you have a rewarding experience with us. Join us in shaping Australia's homes, industries, infrastructure, and communities.

Applying for This Role

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Working in Adelaide CBD, Adelaide, Australia, Australia

Weather right now in Adelaide CBD, Adelaide, Australia: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

South Australia is a state in the southern central part of Australia. With a total land area of 984,314 square kilometres (380,046 sq mi), it is the fourth-largest of Australia's states and territories by area, which includes some of the most arid parts of the continent. With 1.9 million people as of June 2025, it is the 17th-largest subdivision in the world and the fifth-largest in Australasia. I

🇦🇺 Relocation safety for Australia: Very Safevia Warnely, CC BY 4.0

National unemployment rate in Australia: 4.1%via World Bank

GDP per capita in Australia: $65,130via World Bank

Consumer price inflation in Australia: 2.9% (annual) — via World Bank

Real GDP growth in Australia: 1.4% (annual) — via World Bank

Average hours worked per year in Australia: 1,633via OECD

Average weekly earnings in South Australia: A$1,450via Australian Bureau of Statistics

Unemployment rate in South Australia: 4.3%via Australian Bureau of Statistics

  • Elevation 54m (177 ft)

Source: Wikipedia (state)

About this role & career path

Traits that fit this role

  • Optimism
  • Empathy
  • Self-Control
  • Social Orientation
  • Cooperation

Source: O*NET Work Styles (Distinctiveness Rank).

Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET

Source: O*NET (public-domain bulk data)

Salary & compensation

Workers in Office & Administrative Support occupations earn a national median of $39,669via US Census ACS / Data USA

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Customer Service Officer (Part-Time – Flexible Hours)
  • Employer Building Systems Group
  • Location Adelaide CBD, Adelaide, Australia, Australia
  • Type Part Time
  • Pay (from listing) Pay not listed
  • Posted August 5, 2026
  • Apply by September 4, 2026
  • Country Australia
  • Overview Full job description on this page (229 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Typical work in Customer Service Officer

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Source: O*NET

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Occupation family: Customer Service Officer

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Customer Service Officer (Part-Time – Flexible H… Building Systems Group · Adelaide CBD, Adelaide, Australia