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Technical Account Manager

  • Company: Local Stack
  • Location: Boston, Massachusetts
  • Salary: $140,000–$237,000/yr
  • Full Time
  • Company site
  • $140,000–$237,000/yr

Local Stack at a glance

localstack.com

LocalStack (localstack.com) is hiring a Technical Account Manager. Public listing data here is limited to the company domain and role title—verify product, customers, and team structure on the company site before applying.

Technical Account Manager at LocalStack in Boston, Massachusetts

What This Role Involves

The Technical Account Manager (TAM) will be responsible for managing and growing relationships with key customers. You will work closely with our engineering team to ensure customer success and satisfaction by providing technical support, troubleshooting issues, and driving product adoption.

Day-to-Day Responsibilities

  • Provide technical support and guidance to customers using LocalStack
  • Collaborate with the engineering team to resolve complex technical issues
  • Develop and maintain strong relationships with key stakeholders
  • Identify opportunities for upselling and cross-selling products
  • Conduct customer satisfaction surveys and gather feedback

Who We're Looking For

We are seeking a highly skilled Technical Account Manager who has experience in cloud development or similar fields. You should have excellent communication skills, be able to explain complex technical concepts to non-technical stakeholders, and possess strong problem-solving abilities.

  • Minimum of 3 years of experience as a TAM or similar role
  • Strong technical background in cloud computing or related fields
  • Excellent communication and interpersonal skills
  • Aptitude for problem-solving and troubleshooting
  • Experience with DevOps tools and practices is a plus

Working at LocalStack

LocalStack is a fast-growing Series A startup that has recently closed its last $25 million round, led by Notable Capital, CRV, and Heavybit. Our mission is to revolutionize cloud development processes and support highly efficient dev/test feedback loops.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

Working in Boston, Massachusetts

Weather right now in Boston, Massachusetts: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

This role is listed for Boston, Massachusetts, Massachusetts (not remote). Massachusetts sits in New England on the Atlantic; Boston is the state capital and a major cultural and financial hub, with roughly 675,000 residents (2020 census) in about 48 sq mi.

Massachusetts, officially the Commonwealth of Massachusetts, is a state in the New England region of the Northeastern United States. It borders the Atlantic Ocean and the Gulf of Maine to its east, Connecticut and Rhode Island to its south, New Hampshire and Vermont to its north, and New York to its west. Massachusetts is the seventh-smallest state by land area. With an estimated population of ove

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.1%via FRED

National quits rate: 2.0%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 199,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Cost of living in Massachusetts: 5.8% above the national averagevia BEA

Minimum wage in Massachusetts: $15.00/hrvia FRED

Real GDP per capita in Massachusetts: $90,044via FRED

Home prices in Massachusetts (year over year): +4.2%via FRED

Median household income in Suffolk County: $92,859via US Census ACS / Data USA

Average commute time in Suffolk County: 31 minvia US Census ACS / Data USA

Most common commute in Suffolk County: Drove Alone (35%) — via US Census ACS / Data USA

Households with home internet in Suffolk County: 92%via US Census ACS / Data USA

Nearby history: Ames Building, listed 1974 (30m away) — via National Register of Historic Places

Typical climate: average high 59°F / low 39°F year-round (summers around 80°F, winters around 20°F) — via NOAA 1991-2020 Normals

Walkability: Most walkablevia EPA National Walkability Index

Typical rent nearby: $2,476/mo · $2,941/movia HUD Fair Market Rents

  • Elevation 29m (95 ft)

Source: Wikipedia (state)

About this role & career path

Technical Account Manager work sits between customer success and solutions engineering. Strong paths often move toward senior TAM, customer success leadership, solutions architecture, or product-facing roles, especially with cloud and developer-tooling fluency.

Build the skills for this role

Build account management, stakeholder communication, and project hygiene alongside technical product literacy.

Free & low-cost learning resources

Prepare stories on escalations you owned, how you balanced customer urgency with engineering capacity, and how you measured health (adoption, tickets, renewals). Be ready to explain technical concepts simply and to walk through a sample QBR or success plan for a developer-platform account.

Good fit if you enjoy technical customer advocacy for a product company and can work from the Boston area. Thin public data means you should confirm hybrid/onsite expectations and stack depth directly with LocalStack.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Technical Account Manager
  • Employer Local Stack
  • Location Boston, Massachusetts
  • Type Full Time
  • Pay (from listing) $140,000–$237,000/yr
  • Posted August 8, 2026
  • Apply by September 7, 2026
  • Country United States
  • Overview Full job description on this page (243 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Employer website

localstack.com

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Technical Account Manager Local Stack · Boston, Massachusetts · $140,000–$237,000/yr