Store Manager – Kay Jewelers – Marketplace at Augusta

Join Kay as a Store Manager leading our marketplace location in Augusta, Kennebec County. This full-time position offers the opportunity to drive retail excellence while representing a brand dedicated to celebrating life's most meaningful moments through exceptional jewelry.

About the Role

As Store Manager at our Augusta location, you'll oversee daily operations and lead a dynamic team in delivering outstanding customer experiences. You'll be responsible for driving store performance, building a strong sales culture, and maintaining the highest standards of service and product knowledge that Kay customers expect.

What You'll Do

• Manage all aspects of daily store operations and maintain P&L accountability
• Lead, mentor, and develop your sales team to achieve performance goals
• Create a customer-first environment focused on building long-term relationships
• Oversee inventory management, merchandising, and store presentation
• Drive sales performance and ensure alignment with company targets
• Ensure compliance with company policies, security protocols, and operational standards
• Train team members on products, customer service, and sales techniques
• Foster an inclusive workplace culture that reflects Kay's values

What We're Looking For

• Proven experience in retail management
• Demonstrated ability to lead and motivate sales teams
• Strong track record of achieving sales and operational targets
• Excellent customer service and interpersonal skills
• Knowledge of retail operations and systems
• Outstanding communication and problem-solving abilities
• Commitment to maintaining high ethical and operational standards

About Kay

Kay is committed to helping customers celebrate life and express love through our curated selection of quality, responsibly-sourced jewelry. From timeless classics to the latest designs, we partner with customers during their most meaningful moments.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.