- Company: Twilio
- Salary: $116,960–$146,200/yr
- Work type: Remote
Twilio at a glance
twilio.com- Founded 2008
- Ticker TWLO
- Revenue $5.07B
- Net income $33.83M
Investor research: Yahoo Finance · SEC filings
Federal funding recipient: largest known award $963K from the General Services Administration (started Apr 1, 2018) — via USAspending.gov
Cloud messaging platform for logingov
6,072 employees covered under a retirement plan (2024 filing) — via DOL Form 5500 / EFAST2
Registered as a global legal entity (LEI 5493004W8TRGD63APX93, US) — via GLEIF
Twilio (NYSE: TWLO) is a San Francisco–based cloud communications company founded in 2008. It sells programmable APIs for voice, messaging, and related services so developers can embed communications in apps.
9,048 Wikipedia views in June 2026 — a rough gauge of public visibility.
Senior Program Manager, Disaster Recovery at Twilio - Anywhere in the World | Full Time | Remote
About the Role
At Twilio, we are shaping the future of communications through a remote-first approach that fosters global inclusion and connection. As our next Senior Program Manager for Disaster Recovery, you will lead the disaster recovery (DR) program to ensure product and IT systems' resilience and timely recovery. This role involves developing, implementing, maintaining, and managing the governance of the enterprise DR management (DRM) program.
What You'll Do
- Lead the annual plan development, review, and executive sign-off lifecycle for critical product and non-product systems
- Integrate disaster recovery vulnerabilities, Service Readiness Framework (SRF) findings, and exercise gaps into existing risk frameworks to quantify, score, and systematically drive down operational risk across the company
- Author clear program updates, annual compliance metrics, and formal responses to internal inquiries
- Ensure alignment with business objectives and maintain a strong focus on continuous improvement and innovation in disaster recovery strategies
Qualifications
- Proven experience as a Senior Program Manager or similar role within the technology sector, preferably in disaster recovery or IT operations
- Strong understanding of disaster recovery principles, methodologies, and best practices
- Excellent communication and leadership skills to drive cross-functional collaboration and alignment across teams
- Experience with risk management frameworks and tools
- Proficiency in project management methodologies such as Agile or Scrum
Why Join Twilio
Join the team at Twilio, where your work has a global impact. We prioritize remote-first work culture, ensuring you can thrive from anywhere. Our commitment to diversity and inclusion means that every voice is valued. As we continue to revolutionize how the world interacts, you'll have the opportunity to acquire new skills and experiences that make your career truly rewarding.
Apply Today
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You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Terms used in this posting
- remote-first
- The company is organized around remote work as the default, rather than treating it as an occasional exception to in-office work.
Explore Twilio online
What people say about Twilio
Available public chatter in the dataset is mostly older Hacker News threads and market headlines, not employee reviews. Recent coverage focuses on share-price moves and ownership filings rather than workplace culture—for example Yahoo Finance on TWLO trading and a Seeking Alpha growth/valuation piece. No star ratings or employer-review scores are in the source data.
- Ask HN: Who is hiring? (August 2015)
- San Francisco: The Worst-Run Big City in the U.S.
- The African Startup Using Phones to Spot Counterfeit Drugs
Recent news
- Twilio (TWLO) Increases Despite Market Slip: Here's What You Need to Know - Yahoo Finance
- Workday and Twilio Shares Are Soaring, What You Need To Know - TradingView
- Twilio: Shares Are Overheating Despite Strong Growth (Downgrade) (NYSE:TWLO) - Seeking Alpha
- Twilio (NYSE:TWLO) CFO Aidan Viggiano Sells 8,528 Shares - MarketBeat
- Should You Buy the Twilio Dip? - AOL.com
Aggregated from public discussions and news; opinions are the authors’ own.
Working in
Build the skills for this role
Prioritize program leadership for multi-team DR programs, business continuity planning, incident/exercise facilitation, dependency mapping, and clear stakeholder reporting. Deepen fluency in cloud multi-region design, SLOs, and communications-stack failure modes (voice, SMS, APIs). No certification list or costs were supplied for this role family.
Be ready to walk through a DR program you owned end-to-end: objectives, exercise design, gap remediation, and executive communication. Expect scenarios on third-party and multi-region dependencies, prioritizing recovery work under constraint, and how you measure readiness without inventing metrics you cannot defend.
Best fit if you have senior program-management experience in reliability, DR, or large-scale platform ops and want remote work on Twilio-scale communications infrastructure. Thin local and pay data means culture and compensation should be validated directly with the company.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Senior Program Manager, Disaster Recovery
- Employer Twilio
- Work mode Remote
- Type Full Time
- Pay (from listing) $116,960–$146,200/yr
- Posted July 23, 2026
- Apply by August 22, 2026
- Country WORLDWIDE
- Overview Full job description on this page (320 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Ask HN: Who is hiring? (August 2015)
- Hacker News — San Francisco: The Worst-Run Big City in the U.S.
- Hacker News — Ask HN: Who is hiring? (August 2015)
- Hacker News — The African Startup Using Phones to Spot Counterfeit Drugs
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
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6 other opening(s) at Twilio on Get A Job.AI
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