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Expect scenarios on DR tabletop design, cross-org prioritization when services fail, metrics (RTO/RPO, exercise pass rates), and how you ship recovery improvements without blocking product velocity. Know Twilio’s API/comms product surface at a high level from public materials.
Remote-friendly senior PM for DR at a developer-facing communications company. Best match: structured program leaders with incident/DR experience and comfort coordinating globally.
As Senior Program Manager, Disaster Recovery at Twilio, a typical day centers on cross-team DR readiness for cloud communications platforms: risk and dependency reviews, recovery runbooks and exercises, incident follow-ups, and aligning engineering, SRE, and business owners on RTO/RPO and customer impact. Remote, global stakeholders mean async status, clear escalation paths, and program tracking over local office cadence.
Prioritize program management for complex technical initiatives, disaster recovery / business continuity planning, stakeholder communication, and fluency with cloud communications or large SaaS reliability contexts. No cert list or costs were provided in DATA.
The listing is Anywhere in the World with remote flagged; confirm time-zone and legal-entity constraints in the application process.
Programmable cloud communications—voice, SMS, and related APIs—used by developers to add messaging and calling to apps.
No verified compensation bands or Glassdoor/Indeed ratings were in the provided DATA, so none are stated.
Website: twilio.com
Twilio Inc. is an American cloud communications company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs.
Public cache only — not an employee review.
Senior Program Manager, Disaster Recovery at Twilio - Anywhere in the World | Full Time | Remote About the Role At Twilio, we are shaping the future of communications through a remote-first approach that fosters global inclusion and connection. As our next Senior Program Manager for Disaster Recovery, you will lead the disaster recovery (DR) program to ensure product and IT systems' resilience and timely recovery. This role involves developing, implementing, maintaining, and managing the governance of the enterprise DR management (DRM) program. What You'll Do Lead the annual plan development, review, and executive sign-off lifecycle for critical product and non-product systems Integrate disaster recovery vulnerabilities, Service Readiness Framework (SRF) findings, and exercise gaps into existing risk frameworks to quantify, score, and systematically drive down operational risk across the company Author clear program updates, annual compliance metrics, and formal responses to internal inquiries Ensure alignment with business objectives and maintain a strong focus on continuous improvement and innovation in disaster recovery strategies Qualifications Proven experience as a Senior Program Manager or similar role within the technology sector, preferably in disaster recovery or IT operations Strong understanding of disaster recovery principles, methodologies, and best practices Excellent communication and leadership skills to drive cross-functional collaboration and alignment across teams Experience with risk management frameworks and tools Proficiency in project management methodologies such as Agile or Scrum Why Join Twilio Join the team at Twilio, where your work has a global impact. We prioritize remote-first work culture, ensuring you can thrive from anywhere. Our commitment to diversity and inclusion means that every voice is valued. As we continue to revolutionize how the world interacts, you'll have the opportunity to acquire new skills and experiences that make your career truly rewarding. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Let’s work together to build a better future for communications!
Generated for personal interview prep · 2026-07-26 UTC · getajob.ai